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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing special about this hotel so I rated it right in the middle. It was clean and in a safe neighborhood.
Business response:
Thank you for your recent review of your stay. Please accept our apologies that we were unable to exceed your expectations. Still, I’m glad we were able to provide you with a clean and comfortable stay. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Good local Room was dated carpet was old had holes and was dirty. Service desk area was unorganized had broken drawers that were visable. Very date was lacking in cleaness. Laundry room door was open to front counter with dirty laundry on floor. Staff was in uniforms but they were old, name tags were worn and asked how they could service. Overall up keep was poor. Breakfest bar was emptied a 830 am offered only nutra grain bars, coffee was gone. Little remodeling and a ownership that cared could be nice hotel. Location is gr... read more
Business response:
Thank you for your recent review of your stay. I appreciate your comments regarding our staff and location; however, it upsets me to hear about the upkeep issues you experienced. I discussed your comments with the team, and we are going to make sure that our grab-and-go breakfast is always fully stocked and that everything is cleaned to our company’s high standards. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We hope we have the opp... read more
Quite and clean rooms, stall helpful. One night stay, room was clean and quite. There was limited parking due to work on lot.
Business response:
Thank you so much for posting a review of our property. I am so glad to read that you enjoyed our clean rooms and quiet atmosphere. I’m thrilled we were able to provide you with a great stay! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Locked out & given wrong room I showed up at 11:15 PM to check into my room and was locked out, used the phone, dialed 0 could hear it ringing but no one was around to help me. Another guest let me in and I walked the halls until I cama across the laundry room and found an attendant. Once I was checked in I was given a room with a double bed although I had reserved and paid for a king. Towels are very cheap quality and very rough.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your requested room type was not available upon your arrival and that you experienced service issues. To uphold our company's high standards, we will closely monitor our room inventory moving forward. Additionally, I will be meeting with our night staff to ensure we are responding to guest needs in a timely manner. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.... read more
The room was great, I def would stay there again
Business response:
I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed our comfortable rooms and that you would stay with us again. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Bed cover was not clean, Red mark on the blanket, I had to remove the blanket and put it away
Business response:
Your review for our hotel was recently brought to my attention. I am so disappointed to hear about the cleanliness issues you experienced. Please accept my apology. I met with the staff, and we will work to closely inspect all linens and replace them when necessary. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Good for the money Good place, clean, accommodating, great price. No hair dryer and no shampoo as a heads up.
Business response:
Thank you for taking the time to write of review of your stay. It was disheartening to read that we did not properly inform you of the blow dryers that we offer at the front desk. We also provide shampoo for our guests upon request down at the front desk as well. We apologize for this issue, but are happy to read that we were still able to provide you with a comfortable stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 4.2 star rating with 1,306 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.