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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice location Clean, comfortable place right off the highway. Good restaurant selection very close. Would stay again.
Business response:
I appreciate you taking the time to write such a nice review. I'm so pleased to hear that you found the hotel clean and comfortable. I am also glad that our location was convenient for you. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Close to anything you would need for your stay I was disappointed due to the fact if you stay more than one day you do not get maid service no clean sheets you must request and go down to the service desk for clean towels. All that would be standard in a regular hotel but if you come prepared knowing that you should be okay
Business response:
Laura - Thank you for taking the time to write a review of your stay. I am so glad that you liked our hotel's location; however, I am very sorry that our housekeeping policy did not meet your expectations. Please know, we offer housekeeping once a week for guests staying 8 or more nights. For future reference, we also offer services to guests staying for less time for a minimal fee. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
West Valley Extended Stay Definitely would recommend it.
Business response:
Thank you so much for posting a review of our property. I am proud of our team for being able to provide you with a comfortable "home away from home" experience, that is something we strive for as a team. We look forward to seeing you in the future, should your travels bring you back to our area
Nothing fancy But at the price, it was good. Staff was pleasant. Breakfast was "grab and go" which was good for me but maybe not for big breakfast eaters or families. Still, for the price, you can eat out!
Business response:
Jane - I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed our staff, our grab-and-go breakfast and our great location during your stay with us. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
Salt lake city stay Incident was occurring when we checked in. Hotel staff was on edge and ended up taking our her frustration on us. She did not even greet us--her approach to us was very rude. I understand she was upset about an incident occurring, but it was not acceptable not to explain policies of hotel and payment procedures. Is it not protocol to explain terms rather than just ask for your credit card and swipe and hand it back? I was just asking a question about the payment to understand the security deposit & she sa... read more
Business response:
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for the incident that was occurring while you were checking in. Customer service is something we strive for as a company and the fact that we didn't meet your expectations definitely disheartens me. I'd also like to apologize for the lack of communication our front desk offered. Please know, the security deposit policy was implemented around the beginning of March. The deposit can be paid via cash or card; at the time of ch... read more
It was locked up like Fort Knox. We had reservations but when we arrived at 10:45 PM we couldn't get in. Finally a couple nice young gals let us in but the reservation desk was closed and partitioned off. We went to the car to try to call when the gals came running out and said they found the desk clerk. Our room was very nice and clean but the shower head leaked and since we both had to shower it somehow leaked behind the stall down the wall and into the room below us. We had just settled in when they came knocking at our d... read more
The room was nice and new and clean. But it could us a chair to recline in to relax... too bad no swimming pool... would stay there again and would recommend...
Business response:
Anessia - Thank you so much for posting a review of our property. I truly appreciate your comments regarding our newly remodeled guest room. Please know, some of our rooms have chair recliners and some only have chairs. In the future, if you request a room with a recliner, we will be happy to make sure this is fulfilled. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 4.2 star rating with 1,306 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.