Extended Stay America - San Antonio - Airport

Business response:

Thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are glad to know you had a nice time with us and that you also appreciated our front desk associate. It was a pleasure accommodating you, and we look forward to seeing you back soon. Sincerely, Hotel Management 

Business response:

Please accept my sincere apology for the difficulties you encountered with your room. Your concerns have been immediately brought to the attention of our housekeeping for review and action.We are sorry if any inconvenience you had while here. We understand the frustration and truly hope you will consider giving us another opportunity to serve you Sincerely, Hotel Management 

Business response:

Erica, thank you for the glowing review of Extended Stay America. We're thrilled to know you were happy with our wonderful location and that you loved your well-equipped room. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your visit. We're glad to know you had a pleasant time with us, but we're sorry if you were disappointed with anything. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Jeffrey, thank you for the wonderful feedback at Extended Stay America. We are thrilled to know you were so impressed with the great service delivered by our friendly staff and that you enjoyed our well-kept property. Thank you again for the great review. Please come and see us again! Sincerely, Hotel Management 

Business response:

Thanks for staying at Extended Stay America, and for giving our hotel a great review. It’s great to see you enjoyed our hotel amenities and services and that you had a memorable time with us. We are delighted you included us in your travel plans and hope you will do so again. Sincerely, Hotel Management 

Business response:

Alexander, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management