Extended Stay America - San Antonio - Airport

Business response:

Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management 

Business response:

Thank you for choosing us. We are sorry you did not experience our staff at best, and we will use your feedback as a training tool to improve our service going forward. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and that you liked our grab-and-go breakfast. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Laura, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management 

Business response:

Ryan, thank you for letting us know your visit at Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know you our location close to the stores and restaurants was ideal for you and that you had a pleasant time with us. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your suggestions and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked our parking facility and that you were impressed with our affordable rates. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management