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Extended Stay America - San Antonio - Airport
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1015 Central Pkwy. S., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roaches !!! Roaches scattered when I turned on the lights and were all over the counters and in restroom plugs. The room seemed clean but didn’t enjoy having to make sure my luggage was empty to keep these things from coming home with me. Other then that it was friendly staff. One of the bedside lights did not work. But the location was great. Other then that it was overall an okay stay.
Business response:
Sarah, thank you for your feedback about the stay at Extended Stay America. We are happy you loved our convenient location and friendly staff. However, we apologize for the housekeeping issues you encountered while here. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such instances in the future. We hope you will give us a chance to provide you with better services whenever your travel brings you back. Sincerely, Hotel Management
Just OK Room to small. No ice maker. Did not like the room layout.
Business response:
We value you as our guest and appreciate you taking the time to review our hotel. Although we receive many positive comments regarding our fully equipped kitchens with full-size refrigerator, which includes ice trays for your convenience, we are sorry if you were unaware of the same. Also, we have various rooms of different sizes, so on your next visit, we would be happy to offer you a room of your choice. We hope to have a chance to make it up to you in the future. Sincerely, Hotel Management
Staff was very friendly! But the lamps in my room didn’t work, and there were dark stains on the carpet, everything else was good!
Business response:
Thank you for your excellent rating of Extended Stay America. We are glad to know you were impressed with the great service delivered by our associates and had a great stay. We appreciate all of your feedback and will use it for future improvements. Thank you once more for choosing us for your visit, and we look forward to seeing you again. Sincerely, Hotel Management
We loved how quickly we checked into our room and the cleanliness. The bed was comfy and super fresh.
Business response:
Thank you for your glowing review of the Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We look forward to welcoming you back soon. Safe travels! Sincerely, Hotel Management
Pleasant stay It was a pleasant stay. Disappointed that grab and go breakfast was not available at the time if our stay as advertised
Business response:
Christine, thank you so much for the review. It’s a pleasure knowing your visit with us was an enjoyable one. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Basic hotel room, not fond of the chain. I don't like the way the rooms are laid out
Business response:
Thank you for being our guest. Although you had a pleasant stay, we sincerely apologize for not meeting your expectations with regard to your room. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Airport
How is Extended Stay America - San Antonio - Airport rated?
Extended Stay America - San Antonio - Airport has a 4.2 star rating with 1,207 reviews.
When is Extended Stay America - San Antonio - Airport open?
Extended Stay America - San Antonio - Airport is open now. It will close tomorrow at 12:00 a.m.