This profile has been claimed by the business owner or representative.
Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kevin, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Nichole, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
I booked 2 rooms 1 with a double queen bed and did not receive it forcing me to sleep on the floor. I also had unclean bathroom call and management came up to clean.
Business response:
Thank you for taking the time to share your feedback. We are pleased you stayed with us, but we are sorry for not meeting all of your expectations. We have shared your feedback with our entire team and will use it as a training tool to improve our performance moving forward. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Great stay and quiet location and the hotel staff was helpful and courteous.
Business response:
Thanks for making Extended Stay America a part of your travel plans. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Just stayed for the night, was a pleasant experience. Friendly staff.
Business response:
George, thank you for the kind words regarding your long-term stay at Extended Stay America. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great stay! Our stay was wonderful! The room was nice and big and I loved that it had a kitchen. The staff was extremely friendly and helpful and had an Heb and restaurants close by.
Business response:
Thanks for the awesome feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. It was a pleasure having you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
My Stay The staff was friendly and check-in was easy The room was quiet and semi clean; used towels from previous guest still hanging on back of bathroom door, some black hair on bathroom floor, stains on fitted sheet, used tissue and root beer soda can found behind nightstand. AC worked very well, Wi-Fi pretty good, coffee and muffins were tasty.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you had a comfortable stay and you were pleased with the exceptional service from our staff. Your feedback in regard to cleanliness will be shared with our housekeeping team so that they will be more diligent in their effort. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Its suppos to be a non smoke hotel but the hallway small a lot ,like peapol smoking on the rooms
Business response:
Gabriel, thank you for choosing our hotel for your stay.We aresorry for the inconvenience you experienced due to the smoke smell. We have strict policies where we prohibit smoking in some areasso we appreciate you bringing this to our attention so we can address it appropriately. Thank you for staying with us, and we hope to welcome you once again to our hotel. Sincerely, Hotel Management
Great Place Amazing staff
Business response:
Jesus, it was a pleasure reading your review of Extended Stay America. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we will share your compliments with them. We hope you are already planning another trip our way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 4.3 star rating with 1,027 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.