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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice Hotel My stay was very pleasant at this hotel and I got a good online deal. I had the option of choosing Motel 6 or this hotel for the same price and I am sure glad that I chose this one. It is much more nicer, cleaner and the area felt safe.
Business response:
Thanks for the wonderful feedback. We are thrilled to know you enjoyed your clean, comfortable room and were impressed with the top-notch service provided by our associates. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Bring your own sheets Bed sheets had hair all over. Too late to ask for fresh ones. Great location for shopping, eating and entertainment..
Business response:
Thank you for choosing Extended Stay America and for your review. Although you enjoyed your overall time with us and liked our convenient location, we are sorry for the cleanliness issue you experienced in your room and regret the inconvenience it caused. I will be sure to share your concern with my housekeeping team in an effort to improve our service. We appreciate you being our guest and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Great affordable hotel I was very surprised of how affordable this hotel was, and the staff was great and the room was able very clean and comfortable. Only thing that probably needs work on is the Wifi and Tv channels, some were not visible
Business response:
Thank you for choosing to stay at our hotel. It’s a pleasure knowing you loved many aspects of your visit, particularly our service and the affordable rates. We value your observation in regard to the amenities and have taken a note of it. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
No complaints. Stood two nights with my daughter. Very close to Fiesta Texas.
Business response:
Thank you for your nice feedback about Extended Stay America. We are glad to know our location was convenient for your needs and that you enjoyed your stay. We hope you will make us your home again whenever you and your daughter are back here. Sincerely, General Manager
Get what you paid for It was okay. The staff could've done a better job at wiping down tables kitchen etc but it's cheap so couldn't expect more.
Business response:
Matt, thank you for your evaluation. Although you were overall satisfied with your stay, we are sorry for the cleanliness issues you encountered in your room. We are already taking steps to ensure oversights such as this do not happen again. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Only issue we had was our oven. The dial did not have any temperature markings making it difficult to know what to set the oven to.
Business response:
Thanks so much for taking the time to evaluate our hotel. We are pleased you had an overall nice stay. However, we are sorry we missed meeting some of your expectations. Your feedback is important to us as it will help us to improve our facilities and amenities going forward. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Business response:
Michelle, thank you for being our guest at Extended Stay America - San Antonio - Colonnade - Medical. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Receptionist was great and extremely nice. Arrived late and room 202 we received was in horrible condition. Ceiling leaking over window roaches crawling on ceiling, carpet nasty,chairs nasty,pillow had yellow stuff all over them and hair all in the couch bed blanket. She offered to bring us new pillows and once we noticed all the water pouring and roaches I went and told her we needed a different room. She explained they were booked but had a manager room available we could move to for no extra charge. This room was huge cle... read more
Business response:
Jennifer, thank you for choosing to stay at Extended Stay America - San Antonio - Colonnade - Medical. We are pleased to know our associates assisted you in your needs and that you were satisfied with your new room. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 4.2 star rating with 968 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.