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Extended Stay America - San Antonio - Colonnade

3.4
  • Hotels
  • San Antonio, TX

About this business

HospitalityHotels

Location details

4331 Spectrum 1, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.41,631 reviews
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Kristina's profile image
Kristina 
7 years ago

Great stay! Our stay was wonderful! The room was nice and big and I loved that it had a kitchen. The staff was extremely friendly and helpful and had an Heb and restaurants close by. 

Business response:

Thanks for the awesome feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. It was a pleasure having you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Kyndra's profile image
Kyndra 
7 years ago

My Stay The staff was friendly and check-in was easy The room was quiet and semi clean; used towels from previous guest still hanging on back of bathroom door, some black hair on bathroom floor, stains on fitted sheet, used tissue and root beer soda can found behind nightstand. AC worked very well, Wi-Fi pretty good, coffee and muffins were tasty. 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you had a comfortable stay and you were pleased with the exceptional service from our staff. Your feedback in regard to cleanliness will be shared with our housekeeping team so that they will be more diligent in their effort. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Gabriel's profile image
Gabriel 
7 years ago

Its suppos to be a non smoke hotel but the hallway small a lot ,like peapol smoking on the rooms 

Business response:

Gabriel, thank you for choosing our hotel for your stay.We aresorry for the inconvenience you experienced due to the smoke smell. We have strict policies where we prohibit smoking in some areasso we appreciate you bringing this to our attention so we can address it appropriately. Thank you for staying with us, and we hope to welcome you once again to our hotel. Sincerely, Hotel Management 

jesus's profile image
jesus 
7 years ago

Great Place Amazing staff 

Business response:

Jesus, it was a pleasure reading your review of Extended Stay America. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we will share your compliments with them. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Peter's profile image
Peter 
7 years ago

Business response:

Peter, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Sonya's profile image
Sonya 
7 years ago

Quick overnight get away We were kind of worried at first we've never stayed in this area, but for the price and one night we thought why not (and we were kid free lol)!!!! We were surprised and pleased with the room, staff, and location. We were only about 10 minutes from downtown. We will definitely stay here again, especially if we have the kids it has a full kitchen a "living room" and entry way, plenty of room for a family of 4! 

Business response:

Sonya, thanks for your excellent review of Extended Stay America. We are thrilled to know you liked the spaciousness of your well-appointed room and that we were able to meet your expectations at an affordable price. Thank you once more for being our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Mariah's profile image
Mariah 
7 years ago

Business response:

Mariah, thanks for choosing to stay at Extended Stay America. We appreciate your five-star rating and hope to see you again soon. Sincerely, Hotel Management 

James's profile image
James 
7 years ago

Business response:

James, thanks for the generous rating. We are pleased to know you had a nice stay at Extended Stay America and hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Management 

Jaime's profile image
Jaime 
7 years ago

Business response:

Jaime, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Antonio - Colonnade

How is Extended Stay America - San Antonio - Colonnade rated?

Extended Stay America - San Antonio - Colonnade has a 3.4 star rating with 1,631 reviews. 

When is Extended Stay America - San Antonio - Colonnade open?

Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.