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Extended Stay America - San Diego - Fashion Valley
- Hotels
- San Diego, CA
About this business
Extended Stay America San Diego - Mission Valley is located at 7444 Mission Valley Rd, San Diego, CA. This business specializes in Hotels & Motels.
Location details
7444 Mission Valley Rd., San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
hairs in the shower wall and a couple of pubic hairs on the towel i used
Business response:
Dear Lizeth, thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again. Sincerely, Hotel Management
Quick trip to SD Stayed for one night on a quick trip to San Diego. A little pricey for the room but all of San Diego was pricey this weekend. The room itself was very clean and the staff was friendly. Overall it was a pleasant stay.
Business response:
Dear Joseph, thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed our guests' expectations; therefore, we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve. Sincerely, Hotel Management
Last minute trip, extended stay no amennities We were greted with respect. The room had trash in thr drawers and we dis not have the amenities we needed to utilize the kitchenette.
Needs a good cleaning/scrub down The room smelled like raw sewage. Mold in bathroom and cabinets. Bathroom half clean. Young lady at desk was rude and not helpfull at all. Older ladies were fine. People slam doors all day.
Business response:
Dear Guest, thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. We are also sorry that one of our staff was not as responsive as she should have been in working to address your specific concerns comparatively to other staff. Thank you once more, and w... read more
Clean&quiet
Business response:
Dear Craig, we want to thank you for staying with us at Extended Stay America. We are thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to this area. Have a wonderful day, and travel safely. Sincerely, Hotel Management
The room was fairly nice, but the kitchenette area and bathroom were both pretty worn.
Business response:
Dear Darby, thank you for taking the time to share about our hotel. We are sorry you were disappointed with some aspects of your stay. We strive to maintain high service standards and keep with our hotel's overall look and feel. Improvements to various areas are scheduled on a rotating basis, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We hope you will consider us again the next time you are in the area. Sincerely, Hotel Management
Nice clean place. Cabinets chipped and dated. Beds comfortable. Area in corporate buildings area. Felt safe.
Business response:
Daniel, we are delighted to read the review of your stay at Extended Stay America. We enjoy providing our guests with everything they need for a perfect stay, including modern rooms featuring our cozy bedding. Your additional comments have been noted for our plans in developing the property. It was our pleasure hosting you, and we hope to see you again whenever you return to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Fashion Valley
How is Extended Stay America - San Diego - Fashion Valley rated?
Extended Stay America - San Diego - Fashion Valley has a 4.1 star rating with 1,004 reviews.
When is Extended Stay America - San Diego - Fashion Valley open?
Extended Stay America - San Diego - Fashion Valley is closed now. It will open on Sunday at 12:00 a.m.