This profile has been claimed by the business owner or representative.
Extended Stay America - San Diego - Fashion Valley
- Hotels
- San Diego, CA
About this business
Location details
7444 Mission Valley Rd., San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
It was nice and quiet place to stay yet close to everything has far has Resturant’s malls, and beach
hairs in the shower wall and a couple of pubic hairs on the towel i used
Business response:
Dear Lizeth, thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again. Sincerely, Hotel Management
Quick trip to SD Stayed for one night on a quick trip to San Diego. A little pricey for the room but all of San Diego was pricey this weekend. The room itself was very clean and the staff was friendly. Overall it was a pleasant stay.
Business response:
Dear Joseph, thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed our guests' expectations; therefore, we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional stay you deserve. Sincerely, Hotel Management
Last minute trip, extended stay no amennities We were greted with respect. The room had trash in thr drawers and we dis not have the amenities we needed to utilize the kitchenette.
Needs a good cleaning/scrub down The room smelled like raw sewage. Mold in bathroom and cabinets. Bathroom half clean. Young lady at desk was rude and not helpfull at all. Older ladies were fine. People slam doors all day.
Business response:
Dear Guest, thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. We are also sorry that one of our staff was not as responsive as she should have been in working to address your specific concerns comparatively to other staff. Thank you once more, and w... read more
Frequently asked questions about Extended Stay America - San Diego - Fashion Valley
How is Extended Stay America - San Diego - Fashion Valley rated?
Extended Stay America - San Diego - Fashion Valley has a 3 star rating with 1,901 reviews.
When is Extended Stay America - San Diego - Fashion Valley open?
Extended Stay America - San Diego - Fashion Valley is closed now. It will open tomorrow at 12:00 a.m.