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Extended Stay America - San Diego - Fashion Valley
- Hotels
- San Diego, CA
About this business
Extended Stay America San Diego - Mission Valley is located at 7444 Mission Valley Rd, San Diego, CA. This business specializes in Hotels & Motels.
Location details
7444 Mission Valley Rd., San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Great place to stay. The staff was polite and friendly, the rooms were clean, and when we had a problem, it was addressed immediately. Would totally stay here again.
Business response:
April, thank you for the excellent review of Extended Stay America. We're delighted to know you loved your well-kept room and that you were impressed with the service provided by our attentive associates. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room was clean and adequate, but I specifically looked for a property where I would not have to pay for parking. NO where on Orbitz or the property's website did it say there was a parking fee. But there is $15.00 per night.
Business response:
Thank you for being our guest. We're glad you liked your well-kept room, but we regret our parking charge came to you like a sudden surprise. Our website clearly states of the fee we charge. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
The location was great and the staff at the front were very friendly. However, the room smelled horrible. We asked for more towels three times and all three time we were told there weren’t any clean towels and they were being cleaned and would be ready later. It was one of the cheaper options in San Diego so I guess we got what we paid for.
Business response:
Thank you for posting a review of your stay. We're happy to know our location was ideal for you and that you were pleased with our courteous associates. However, we're sorry about the odor you experienced in your accommodation. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We also regret the inconvenience you experienced due to the shortage of in-room amenities. We are reviewing this situation with our staff to ensure these items are always well stocked. We hope you wi... read more
Terry!!!!! He gets A 5 star, the rest of the staff was great but Terry really made it awesome
Business response:
Thank you for your review of your visit. We are glad you had an overall good stay, and you liked our friendly service, especially by Terry. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
Good and Bad Our stay was great staff awesome but parking. Well it was good but bad because we have to pay 15.00 to park in hotel. That’s the bad thing.
Business response:
Thank you for your review of your visit at Extended Stay America. We are glad you had an overall great stay, and you especially liked our friendly service. However, we regret your disappointment with the parking charges. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
Do not get a room next to stairs on first floor Garbage under stairwells not emptied often enough and area not disenfected and sprayed down our room doors were opposite the stairwells and there were flies everywhere!
Business response:
Thank you for reviewing your stay. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. We have shared your feedback with the housekeeping team to be more diligent in their efforts. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Check in too longer than expected.
Business response:
Thank you so much for choosing our hotel. We apologize for the challenges you experienced during check-in. Your comments show us where we have room to improve and rest assured, we will. We are delighted you left the hotel with an overall good impression. Thank you again for being our guest. Please come back and see us. Sincerely, Hotel Management
We Didnt Pay An Extra $15 For Parking, So We Parked In The Street
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Fashion Valley
How is Extended Stay America - San Diego - Fashion Valley rated?
Extended Stay America - San Diego - Fashion Valley has a 4.1 star rating with 1,004 reviews.
When is Extended Stay America - San Diego - Fashion Valley open?
Extended Stay America - San Diego - Fashion Valley is closed now. It will open on Sunday at 12:00 a.m.