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Extended Stay America - San Diego - Fashion Valley
- Hotels
- San Diego, CA
About this business
Location details
7444 Mission Valley Rd., San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Lots of space but had problems with cleanliness. Hotel only does housekeeping once per 8 days unless you make other arrangements.
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback is shared with the housekeeping team for review and action. We also are sorry as you did not like our housekeeping policy. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Was pretty quiet which was due to fact it was hidden but that was.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you had a relaxing stay with us. We hope you will revisit so we can provide you with much-improved experience. Sincerely, Hotel Management
I liked everything there is a lot of parking rooms are very cleans and staff is very friendly
Business response:
Thank you for sharing about your great stay at Extended Stay America. We are happy you enjoyed our friendly staff, well-kept guestrooms and that our parking facility added as an extra convenience for you. We look forward to welcoming you back soon! Sincerely, Hotel Management
The property was a bit of a challenge to get to. Requested main level, not available. No elevator. Room nice, clean. Plenty of towels. Unstated parking fee was in effect, not revealed onntheir Expedia posting.
Business response:
Thank you for taking the time to review your stay. We're glad to know you liked your well-kept room, but we're sorry for the inconvenience you had due to the lack of elevator service and that our parking fee came to you like a sudden surprise. Our website clearly states of the fee we charge. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Last minute blessing Great place to stay older place but clean n good for price. Would stay again
Business response:
Carol, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Was not advised by Expedia that we would have to pay for hotel ordering... in which they did not even have security to overview the parking.
One 🌟 Hotel Bed sheets had stains on them, they may have been have washed.Gkad I traveled with my own blankets. We got back to Hotel from a party at 2am, was too tired to deal with office. We sleep on too of the bedspread wrapped in our on sleeping bags and blankets. I guess you pay for what you get. I will never go back. I told the office, the lady totally ignored me. This is a one star hotel.
Business response:
Cindy, thank you for being our guest. We apologize for the cleanliness issues you encountered in your room and the inattentive service you received from our front desk. Please be assured that we have discussed your feedback with the respective teams for review and action. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Fashion Valley
How is Extended Stay America - San Diego - Fashion Valley rated?
Extended Stay America - San Diego - Fashion Valley has a 3 star rating with 1,918 reviews.
When is Extended Stay America - San Diego - Fashion Valley open?
Extended Stay America - San Diego - Fashion Valley is open now. It will close tomorrow at 12:00 a.m.