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Extended Stay America - San Diego - Mission Valley - Stadium
- Hotels
- San Diego, CA
About this business
Location details
3860 Murphy Canyon Rd., San Diego, CA, 92123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Charles, thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your terrific rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The advertised "Breakfast" consists of coffee and some small packaged muffins. Most other business centric hotels now provide a real breakfast with some assembly required on the customers part. The only curtains available are the blackout style. No shear curtains. There's a large building filled with office windows next door. So you'll have to get comfortable with their ability to watch you.
Business response:
Thank you for choosing us to stay. We are sorry for not meeting some of your expectations and we apologize for what transpired. We are also sorry you were not happy with our breakfast choices. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will come back to stay with us another time when you are in our area. Sincerely, Hotel Management
The continental breakfast that the lady from hotels.com said it comes with was snacks. We picked this hotel because of the continental breakfast.
Business response:
Robert, thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
The cleanliness, surrounding businesses were equally as clean and well manicured. Even though some people were there for an extended period of time, they were friendly and courteous, kept area clean and quiet, a big plus. Staff is friendly and professional.
Business response:
Thank you for your terrific review of Extended Stay America. We are glad to know how much you liked our hotel and you had a wonderful stay. We are also happy to read our friendly and professional staff exceeded your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Another great stayresting comfortably. The employees are friendly and knowledgeable. The hotel itself is located in a great area...easy to get anywhere from there. The room was nice and comfortable.
Business response:
Timothy, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We will share your compliments with the team. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I liked how willing the staff was to help us even though it was a short stay. The hotel itself is in a great location in a ten mile radious there’s eveything you could need from food to supplie and even things like the zoo.
Business response:
Thank you for being our guest. We are glad to know how pleased you were with our convenient location and the service provided by our staff. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Sharron, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Weird smell in the room, no like a stench but it burns your nose. Also we both broke out in a rash from what I believe to be the sheets. Neither have sensitive skin to detergents or anything like that. Carpet had extremely sticky spots in 3 different places.
Business response:
Christina, thank you for choosing our hotel. We apologize for the problems you encountered in your room. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. We have shared your feedback with the housekeeping team to prevent this issue from happening again. We hope you will give us another chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Mission Valley - Stadium
How is Extended Stay America - San Diego - Mission Valley - Stadium rated?
Extended Stay America - San Diego - Mission Valley - Stadium has a 3.2 star rating with 2,013 reviews.
When is Extended Stay America - San Diego - Mission Valley - Stadium open?
Extended Stay America - San Diego - Mission Valley - Stadium is open now. It will close tomorrow at 12:00 a.m.