Extended Stay America - San Diego - Mission Valley - Stadium

Business response:

Thank you for taking the time to share about your stay. We are glad to know you loved our associates and that our location was perfect for your needs. We look forward to welcoming you again the next time you visit the city. Sincerely, Hotel Management 

Business response:

Rachel, thank you for choosing Extended Stay America for your overnight stay. Even though you didn't get to spend much time at the hotel, it is nice to read that you had a relaxing stay. Thank you for your positive feedback. We look forward to having you as our guest again. Sincerely, Hotel Management 

Business response:

Jerry, we are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we will share your compliments with them. We look forward to seeing you again! Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing your kind rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Please accept our apologies that we failed to accommodate you with the room of your choice and that you were not satisfied with the service you received from our associates. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to improve moving forward. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We would love to welcome you back and provide you with the room of your preference on your next vis... read more

Business response:

Christina, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management 

Business response:

Ashley, thank you for staying at Extended Stay America. We are delighted you had a great time here and that you liked the courteous service provided by our front desk team. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management