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Extended Stay America - San Diego - Mission Valley - Stadium
- Hotels
- San Diego, CA
About this business
Extended Stay America Hotel San Diego - Mission Valley - Stadium is located at 3860 Murphy Canyon Rd, San Diego, CA. This location is in the Kearny Mesa neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3860 Murphy Canyon Rd., San Diego, CA, 92123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great value no frills This hotel was a good value but basic. Had a good nights sleep and it’s close to a few food options. Didn’t get the non smoking room I requested, but it didn’t smell at all.
Business response:
Thank you for evaluating your stay. We are happy to know you found us to be affordable and that you had an overall relaxing stay. However, we are sorry we were not able to allocate you the room of your choice and regret the inconvenience caused. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Room was not ready until one hour after official check in time. No blow drier in room. Had to request kitchen supplies. Receptionist was kind to change room when first room was next to a room with guests who has loud music. Room was clean and comfortable.
Business response:
Theresa, thank you for staying with us. We are glad to read you liked your clean room and that our staff resolved the issue up to your satisfaction. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
Good location, but free Brody & WIFI problematic Overall the stay was good. The staff are pleasant and helpful. For example, we incorrectly that that breakfast was until 9:30, but it closes at 9. We came down at 9:15 and the staff let my son access the muffins. I wouldn’t call it a “breakfast” in any sense if the word. Only coffee, tea, oatmeal, mini packaged muffins and some nature valley bars. Not even juice or a piece of fruit. Furthermore, how to access the WIFI was not explained very well. Your phone and tablets will sh... read more
Business response:
Darcy, thank you for being our guest. We are happy to know you were benefited with our convenient location and that you had an overall nice stay. However, we are sorry for the issue you had with our internet facility and the breakfast we offer. We have followed up with our Engineering team to address and correct the internet issue, and we will make a note of your comment as we plan any changes to our complimentary breakfast choices. Thanks once more, and we look forward to having another opportunity to provide you with a mor... read more
Business response:
Thank you for the wonderful five-star rating of your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management
Great property. I feel the linens were on the cheap size. Towels thin and bed hard as a rock. But that’s my opinion.
Business response:
Thank you for your kind remarks about your visit to Extended stay America. We are glad to read you were impressed with our property and that you had a pleasant stay. Your feedback will help us to improve our facilities moving forward. Thanks again for choosing us, and we hope to welcome you again when in the area. Sincerely, Hotel Management
Not impressive. The room was pathetic. No maid service, no clean towels, couldn't get in after 11P, terrible coffee, pathetic "breakfast".
Business response:
Lee, thank you for your feedback. It is a pleasure knowing you had an overall good stay. However, we apologize for the cleanliness issue you experienced which led to a disappointing stay. As we are an extended stay property, we offer a complimentary linen exchange service at the front desk and the housekeeping services are always available upon request for a minimal fee. Also to ensure cleanliness for every guest, we keep the kitchenware at our front desk. We regret the inconvenience caused and hope you will give us the chan... read more
Business response:
Thank you for staying at Extended Stay America. It is a pleasure to see you were benefited with everything we offer and that you had an enjoyable stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
It is what it is. Minimal amenities, cheap bedding, a little on the tattered side, but clean and safe.
Business response:
Thanks for being our guest. We are happy to know you had an overall pleasant stay. However, we are sorry you were unhappy with the facilities we offer and regret the inconvenience caused. Your concern have been shared with the concerned team members to improve our service and facilities moving forward. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Great, close to highway 15 location Hotel staff was awesome (Gigi) was friendly, knowledgeable, and helped make my stay a very nice time. Arrived about 3 pm after a long drive and was quickly checked in and assisted. The hotel grounds are well kept, the ambience is quiet and peaceful, and we had a great visit.
Business response:
Deb, thanks for including Extended Stay America in your travel plans. We love knowing how pleased you were with our location and that you received an excellent service offered by our staff. Your compliments have been shared with the entire team, especially with Gigi for a job well-done. We value your suggestion in regard to Jacuzzi and have taken a note of it. On behalf of everyone here, we invite you to visit us the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Mission Valley - Stadium
How is Extended Stay America - San Diego - Mission Valley - Stadium rated?
Extended Stay America - San Diego - Mission Valley - Stadium has a 4.1 star rating with 1,139 reviews.
When is Extended Stay America - San Diego - Mission Valley - Stadium open?
Extended Stay America - San Diego - Mission Valley - Stadium is open now. It will close tomorrow at 12:00 a.m.