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3860 Murphy Canyon Rd., San Diego, CA, 92123, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
No Ice/Lotion? The physical attributes of the hotel are fine. But...
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
The stay was decent. I would recommend a little more clean to the room. The staff was great!
Business response:
Trixie, thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked our courteous service. We will be sure to share your compliments with the entire team. Your feedback regard to your room is valuable as it will help us improve moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Very comfortable hotel in good location to restaurants and San Diego Bus System. Hotel staff great. Highly recommend.
Business response:
Thanks for your review and recommending Extended Stay America to others. We are delighted to know our ideal location was the highlight of your stay and that you were impressed with the courteous service provided by our team. Your compliments will be shared with our team. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Good room, lousy WiFi Night staff is excellent help. WiFi horrible at less than 1mbps. After upgrading WiFi to the “high speed” WiFi for $17 a week, rated speed was still less than 5mbps. Totally ridiculous, upgraded WiFi speed. Couldn’t even keep FaceTime connected to call home. Breakfast is fast, your choice of oatmeal in a packet or granola bar, and coffee. Absurd. Room was clean, comfortable and quiet. Evening desk gal was very helpful and considerate.
Business response:
Bradley, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Having said that, we are sorry for the inconvenience you had while here. Your concerns in regard to internet connectivity and complimentary grab-and-go breakfast will be shared with respective teams. We hope you will give us an opportunity to make this up to you on a future stay. Sincerely, Hotel ... read more
Nice no-frills modest prices I enjoyed the 2 weeks I spent here. It was described in Expedia as no-frills, and though not extravagant was very pleasant. The hotel staff was all extremely patient and pleasant, and I especially enjoyed the rapport I had with Caleb at the front desk. But the rest were great too. My room was nice , and everything worked, and if any attention was needed service was promptly sent.
Business response:
Jerry, thank you for sharing your positive feedback about Extended Stay America. We are glad to know you enjoyed your time with us and that our courteous associates made it even better. We will be sure to share your compliments with the entire team, especially with Caleb for a job well done. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Great Value Comfy rooms and close to everything. Having the kitchen was nice and can't beat the price. Payment was not required until check in but had to supply CC to hold the room. My only complaint is that when I checked in I advised to use a different card and they neglected to do that. Because of that I had an unexpected debit to my checking account.
Business response:
Thank you for choosing Extended Stay America. We're so glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations and many complimentary amenities all at a fair price. We value your feedback and look forward to welcoming you again! Sincerely, Hotel Management
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Extended Stay America - San Diego - Mission Valley - Stadium has a 3.2 star rating with 1,904 reviews.
Extended Stay America - San Diego - Mission Valley - Stadium is open now. It will close tomorrow at 12:00 a.m.