Extended Stay America - San Diego - Mission Valley - Stadium

Business response:

Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager 

Business response:

Enrique, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager 

Business response:

Thank you for staying with us. We are pleased you loved our service and had an overall nice visit. However, I am sorry for your disappointment with our in-suite amenities. Kitchenware of your room is available at the front desk rather than leaving them in the room, and our team gladly delivers them upon request. We hope you will visit us again soon. Sincerely, General Manager 

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - San Diego - Mission Valley – Stadium. Sincerely, General Manager 

Business response:

Belinda, thanks so much for the wonderful rating. I am thrilled to see we met all your expectations for an enjoyable experience. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America - San Diego - Mission Valley – Stadium. Sincerely, General Manager 

Business response:

Cairene, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, and we apologize if we fell short. We value your business and hope to see you again. Sincerely, General Manager 

Business response:

Thank you for choosing Extended Stay America - San Diego - Mission Valley - Stadium for your stay. We are glad you liked the location of our hotel and that your overall experience was a pleasant one. Your concern about the water temperature will be addressed to the maintenance team. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager 

Business response:

Thank you for taking the time to share your experience. I am glad to see you valued our location and your amenities, but please accept our apologies that you were not informed that our hotel offer coffee makers at the front desk for guests. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Business response:

Thank you for taking the time to share your experience. It is good to know you had a clean, comfortable stay at our hotel. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.