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Extended Stay America - San Diego - Oceanside
- Hotels
- Oceanside, CA
About this business
Location details
3190 Vista Way, Oceanside, CA, 92056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very helpful.
Overall , it was a great property due to location but many of the guest whom were there unfortunately don’t know how to clean up after themselves leaving trash and debris outside of rooms and outside in parking area . It’s unfortunate because it’s a great chain of hotels that accommodates to individuals whom don’t know basics in life .
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Adrien was very friendly and very available. Any request no matter how small he could assist.
Business response:
Michelle, it was a pleasure having you as our guest at Extended Stay America. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Sincerely, Hotel Management
Hotel seemed fine on the exterior, however really needs some updating, and or remodel, also the housekeeping is really not great!
Business response:
Hugo, thank you for your candid evaluation. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and make sure we are more diligent going forward. We are also grateful for the feedback regarding the overall condition of our accommodations, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope you will reconsider a future stay as we would welcome the opportunity to regain y... read more
A mix of good and not so good When we arrived, we found out that our room was on the 2nd floor. This wouldn't be a problem, except my husband had cancer, and the elevator was out! They had absolutely no available rooms in the first floor. That was pretty awful got hubby because he had a limited amount of energy. The place had a strong outdoor, but that's just because they're all kitchen units and people can cook strong foods. No daily housekeeping, but that's due to Covid. No plug/strainer for the sink, and our sink was plug... read more
Business response:
Gregory, thank you for choosing Extended Stay America and for sharing your feedback. We are pleased you were overall satisfied with your stay with us and that you were impressed with our top-notch service. That said, we are sorry for the issues you experienced and the inconvenience they caused. Your feedback is appreciated as it will help us to improve ourselves going forward. It was good to have you and your husband here, and we look forward to your next stay. We pray for your husband to get well soon. Sincerely, Hotel Mana... read more
Frequently asked questions about Extended Stay America - San Diego - Oceanside
How is Extended Stay America - San Diego - Oceanside rated?
Extended Stay America - San Diego - Oceanside has a 3.5 star rating with 2,011 reviews.
When is Extended Stay America - San Diego - Oceanside open?
Extended Stay America - San Diego - Oceanside is open now. It will close tomorrow at 12:00 a.m.