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Extended Stay America - San Diego - Oceanside
- Hotels
- Oceanside, CA
About this business
Location details
3190 Vista Way, Oceanside, CA, 92056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Elevator not working
Business response:
Mark, it was a pleasure hosting your visit, and we appreciate you mentioning overall you had a great stay at Extended Stay America. However, we do want to apologize for the difficulties with the elevator. Thank you for your valuable feedback; we will address this with our maintenance team to prevent such concerns from repeating in the future. We hope to have the opportunity to provide you with a flawless visit the next time you are in the area. Sincerely, Hotel Management
Elevator was not working for my entire stay and the only rooms available were on the top floor.
Business response:
Anthony, thank you for staying with us and sharing your experience. Please accept our apology for the elevator not working properly and for the inconvenience, this may have caused. Unfortunately, maintenance issues do arise from time to time, and once identified we work as quickly as possible to get everything fully operational. We appreciate your feedback and understanding, and we hope you will choose to stay with us again. Sincerely, Hotel Management
The staff was very helpful.
Overall , it was a great property due to location but many of the guest whom were there unfortunately don’t know how to clean up after themselves leaving trash and debris outside of rooms and outside in parking area . It’s unfortunate because it’s a great chain of hotels that accommodates to individuals whom don’t know basics in life .
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Adrien was very friendly and very available. Any request no matter how small he could assist.
Business response:
Michelle, it was a pleasure having you as our guest at Extended Stay America. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Oceanside
How is Extended Stay America - San Diego - Oceanside rated?
Extended Stay America - San Diego - Oceanside has a 3.4 star rating with 1,981 reviews.
When is Extended Stay America - San Diego - Oceanside open?
Extended Stay America - San Diego - Oceanside is open now. It will close tomorrow at 12:00 a.m.