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Extended Stay America - San Diego - Oceanside
- Hotels
- Oceanside, CA
About this business
Location details
3190 Vista Way, Oceanside, CA, 92056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs upkeep, especially for the cost. Linens were clean, towels were clean, however the restroom counters were not clean, and we found lots of trash under the beds (food, wrapers, beer cans), form the looks of it, it had been accumulating for weeks. AC worked fine, the shower drained backed up a bit, the sinks worked fine, however they were lacking in utensils, had to call down to lobby for dishware and the pans available had the coating falling apart (did not use due to health concerns). The cable did not work, found out t... read more
Business response:
Anthony, thank you for your review. We're glad to know overall you had a pleasant time with us, but we're sorry for the difficulties you encountered while you were here and for not being able to resolve the issues to your satisfaction. We have discussed your feedback with the appropriate teams, and we're taking immediate actions to make sure such incidents can be prevented from occurring again. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
location, location, location. Location was in close proximity to Eternal Hills Mortuary/cemetery. Also close to my girl friend's house. Could choose to cook in or eat out. Have used this hotel for the past 4 years. O have never been disappointed.
Business response:
Thank you for your loyalty towards Extended Stay America. It is a delight to read you enjoyed the convenience of our ideal location and that you had a great stay with us. Thank you once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Great local and close to shopping centers and restaurants.
Business response:
Rachel, thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Gissel, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Hallway and rooms were very muggy. Beds were ok. Walks are thin as I can hear people talking, t.v on and people walking upstairs. The real good thing about it was it’s pet friendly and they don’t charge a lot for it.
Business response:
Chris, thank you for choosing us. Although you liked our pet-friendly policy, we apologize for not meeting your expectations regarding your room. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
Brianna, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Walls are paper thin could hear my neighbors and thei dogs all night as well as the Lions in the pond outside the window.
Business response:
Thank you for staying with us and reviewing your experience. We are so sorry for the situation you described regarding excessive noise. Our goal is to provide a clean property, and a comfortable suite so you can get a good night's rest. We are sorry your sleep was disrupted by noise from other guests. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Oceanside
How is Extended Stay America - San Diego - Oceanside rated?
Extended Stay America - San Diego - Oceanside has a 3.5 star rating with 2,011 reviews.
When is Extended Stay America - San Diego - Oceanside open?
Extended Stay America - San Diego - Oceanside is open now. It will close tomorrow at 12:00 a.m.