Extended Stay America - San Diego - Oceanside

Business response:

Lax, thank you for being our guest. We're glad to know you liked your well-appointed room and that our location was ideal for you. However, we're sorry for the inconvenience you had due to our elevator and for not meeting your expectations with our grab-and-go breakfast. We will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while planning new breakfast offerings. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Manageme... read more

Business response:

We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Mark, it was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful review. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

John, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Kirk, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

John, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Lisa, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Yolanda, It was a pleasure having you as our guest at our hotel. We are delighted to read you liked our offerings and had a great stay with us. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. Fresh linens and towels along with any toiletries are always available at the front desk and provided to a guest upon request. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are delighted to know you had a great stay with us and found us to be a good value. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management