This profile has been claimed by the business owner or representative.
Extended Stay America - San Diego - Oceanside
- Hotels
- Oceanside, CA
About this business
Location details
3190 Vista Way, Oceanside, CA, 92056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location suited my purposes So, somehow ended up with a reservation for a smoking room(ick!) and there weren't any other non-smoking rooms left. I did book it last minute, so could be pilot error. The desk clerk Natalie offered to let me take a whiff of the room before committing or I could try to get expedia to find someplace else. The first room smelled ok so she checked me in and offered a tip to use bounce dryer sheets for the smell. Unfortunately, once checked in the AC in that room was not working at all. Natalie came ... read more
Business response:
Thanks for evaluating your stay. We are glad to read you liked our attentive service and that our location was perfect for your needs. Having said that, we are sorry for the issues you experienced in your rooms and regret the inconvenience these caused. We value your feedback and have shared with the respective teams so that they will be more diligent in their effort. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Hotel was clean. Room was clean. Dark at night. Quiet. Room could use more ventilation. Bathroom fan worked but very low air flow.
Business response:
Thanks for making Extended Stay America your home away from home. It feels great to know you liked your well-appointed room and had a relaxing stay with us. It was a pleasure having you with us, and we look forward to serving you again soon. Sincerely, Hotel Management
The walls are very thin. I could hear the people next door talking, which kept me up late and the baby crying in the morning. The room also smelled like bug spray had been used before we checked in.
Business response:
Shannon, thank you for staying at our hotel. We apologize for the noise from other guests that have disturbed your night. Our front desk is available to resolve issues, and we are sorry we were not aware of this issue as we would have been happy to resolve or move you to another suite. Thanks again for being our guest, and we hope you will return to have a much better experience on your next trip. Sincerely, Hotel Management
It was amazing and clean and i loved the service because i felt noticed and appreciated
Business response:
Nathan, thank you for staying at Extended Stay America. We are delighted to read you loved our well-kept property and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Clean and efficient but not perfect Our second stay at this hotel. Couldn’t get the WiFi to work. Very skimpy breakfast oatmeal and granola bars
Business response:
Lawrence, thank you for staying with us once again. We are happy to read you had an overall pleasant visit and that you liked the cleanliness of our property. That being said, we are sorry our breakfast offering were not to your liking and for the issue you had with our internet service. We have shared your feedback with our maintenance team to check and fix it. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
Recommend I was really pleased with our room, one of the best we've had. Bed was very comfortable and loved the layout with kitchenette...would recommend
Business response:
Michelle, thank you for sharing your nice comments regarding your stay at Extended Stay America. It's great to know how much you were happy with the comfort of your room. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
it is ok hotel, does not have ice machine, there is a kitchenette in the room but no utensils or dishes. Room was clean and ok but price was too high for the quality of the hotel.
Business response:
Thank you for your recent stay and for your candid feedback. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. I would also like to inform you that, as we have a full-size refrigerator which includes ice trays for your convenience, w... read more
Frequently asked questions about Extended Stay America - San Diego - Oceanside
How is Extended Stay America - San Diego - Oceanside rated?
Extended Stay America - San Diego - Oceanside has a 3.5 star rating with 2,086 reviews.
When is Extended Stay America - San Diego - Oceanside open?
Extended Stay America - San Diego - Oceanside is open now. It will close tomorrow at 12:00 a.m.