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Extended Stay America - San Diego - Oceanside
- Hotels
- Oceanside, CA
About this business
Location details
3190 Vista Way, Oceanside, CA, 92056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel Amenities are lacking. No coffee pot in room. No hair dryer in room. Kitchen dishes have to be "rented". Breakfast is coffee and nutrient bars. Price is equivalent to other hotels that offer all of these and a decent breakfast. I
Business response:
Carole, we appreciate you being our guest and providing your feedback. It's great to know your stay was enjoyable overall. However, we apologize for any miscommunication regarding our in-suite amenities. Our guests often bring their personal items from home to use in their suite, so that's why our hair dryers and toiletries are available upon request at the front desk and always complimentary. Please accept our apologies if we did not communicate this to you at check-in. Thank you so much for staying with us and we look forw... read more
Business response:
Sylina, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Review Not a bad hotel but the gentleman at the front desk had no customer service skills. Not friendly or welcoming at all.
Business response:
Thank you for sharing your wonderful review about Extended Stay America. We are thrilled to read you thoroughly enjoyed your time here and were impressed with all the service provided by our courteous associates. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
SMILES ARE A BIT MORE INVITING It's a great place to be...onky thing is the customer service/front desk was very non accommodating and the house keeper was real rude. Other than that...the stay was fine.
Business response:
Christina, we appreciate you staying at Extended Stay America. We are pleased you had an overall pleasant experience and enjoyed being with us. However, we are sorry you were not happy with the service provided by one of our front desk associate. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Two-night stay The hotel is adequate. The furnishings are a little run down. the Wi-Fi was painfully difficult to sign in to, and was extremely slow. Only one of my four devices could sign on.
Business response:
James, thanks for evaluating your stay. We are glad you had an overall pleasant visit and our facilities were adequate. that being said, we are sorry for the inconvenience you had while here. Have shared your feedback with my team in an effort to improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
My Stay At Extended Stay America - Oceanside, CA My stay at Extended Stay America was what I expected it to be - a good stay. This hotel is designed for long term stay with a kitchenette for cooking. Unlike regular hotels, the housekeeping service is not done daily. I didn't mind that the housekeeping (maid service for making beds, bringing new towels, etc) is done about once a week, based on a schedule that you can select. In the interim, if you need clean towels or sheets, you can request them. When I did request towels, s... read more
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to know you enjoyed the comfort of your well-equipped room and that you were impressed with the exceptional service provided by our staff. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
cool staff guy at front serbice desk was chill amd very helpful.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you were impressed with our courteous service. We will be sure to share your compliments with the entire team. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Jun, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay Very pleasing stay, check in and checkout was quick and hassle free.Room was clean and comfortable.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room and the outstanding service provided by our staff! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Oceanside
How is Extended Stay America - San Diego - Oceanside rated?
Extended Stay America - San Diego - Oceanside has a 3.5 star rating with 2,086 reviews.
When is Extended Stay America - San Diego - Oceanside open?
Extended Stay America - San Diego - Oceanside is open now. It will close tomorrow at 12:00 a.m.