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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is great, very helpful and engaging. Hotel itself is average. No breakfast to speak of, room was dated, bed was comfortable,
Business response:
Dear Tom, Thank you for staying with us and sharing your review. We appreciate your kind words about our staff and their helpfulness. However, we're sorry to learn that some aspects of your stay did not meet your expectations. Your feedback regarding breakfast and the condition of the room is valuable to us, and we will use it to improve our services. Despite these issues, we're glad to know that you found the bed comfortable. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoy... read more
Purely functional no frills I can say I had reasonable expectations for this hotel. Purely functional and no frills.
Business response:
Dear Nick, Thank you for taking the time to evaluate your stay. We are glad your overall experience was pleasant; however, we apologize for not meeting all of your expectations. We appreciate your taking the time to share these valuable comments, and we hope to accommodate you again in the future.Sincerely,Hotel Management
I wish my hotel room was already stocked with shampoo/ conditioner. I went to front desk around 6:15 am but nobody there. I went back to my room to use the room phone, but it does not work. I had to use my cellphone to reach the front desk.
The manager Howie is wonderful and the assistant manager DSean is also very wonderful and the staff is amazing I will always recommend people to come here to this site...I'm very happy that I came here to this site...this site is the best number 1 to me
Business response:
Dear Deeatta, Thank you for your heartwarming words and wonderful review. We are glad to read your kind comments about Howie and DSean. We are lucky to have them on our team, and we look forward to your next stay at Extended Stay America. Thank you again!Sincerely,Hotel Management
This site is very wonderful I love it here ...The manager Howie and his assistant manager DSean is the bomb I love the way they get down...the staff is amazing people would love it here like I do...it's clean safe and quiet I love looking outside especially when it's sunny I love the view it's a outdoor hotel I love every bit of it....
Business response:
Dear Deeatta, Thank you for your heartwarming words; we sincerely appreciate the wonderful review. We will enjoy sharing your compliments with Howie and DSean. It will surely put a smile on their faces. We look forward to your next stay at Extended Stay America. Thank you again!Sincerely,Hotel Management
Check in is always easy. Rooms are big and have kitchen amenities.
Good service
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,491 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.