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Extended Stay America - San Diego - Sorrento Mesa
- Hotels
- San Diego, CA
About this business
Location details
9880 Pacific Heights Blvd., San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thank you The quality of the service and attention to the resident or traveler by the front service desk would be 10 star if 10 stars were available. Thank you very much.
This site is amazing I love the manager Howie and his assistant manager DSean the staff is great the view is wonderful and the site is very clean...I'm so thankful and happy to be at this site is best in town
Business response:
Dear Deeatta, Thank you for taking the time to write about your experience at Extended Stay America. We were thrilled to read your comments about the great service you received from our staff and how they exceeded your expectations. Thank you for your kind compliments about Howie and DSean; we will enjoy sharing your remarks with them. It was our pleasure to host your visit, and we hope you will revisit soon.Sincerely,Hotel Management
This site is great...I love it here..the manager Howie and DSean the assistant manager is wonderful and they staff is wonderful...I love the view and there customer service skills and the rooms are bomb.
Business response:
Dear Deeatta, Thank you for your review and wonderful comments about our hotel. We are delighted you found your room to be relaxing and very comfortable. We are pleased to read that Howie and DSean helped to make your stay even more comfortable. Your compliments will surely be shared with them. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.Sincerely,Hotel Management
I love this hotel site ...the manager Howie and DSean the assistant manager is the bomb I juss love how they run there site ..the staff is wonderful they work hard actually all of them do great work keep it up
The manager Howie and his assistant manager DSean is great I love the staff workers they are awesome I will always keep coming to this site ...I enjoy the view and there customer service skills
Business response:
Dear Deeatta, We are thrilled to hear such positive feedback about Howie, DSean, and our team at Extended Stay America. Providing excellent customer service is our top priority, and we're delighted you have had such wonderful experiences with our staff. We will be sure to pass along your kind words. Thank you for choosing to stay with us, and we look forward to welcoming you back for more enjoyable stays and breathtaking views.Sincerely,Hotel Management
Staff is great, very helpful and engaging. Hotel itself is average. No breakfast to speak of, room was dated, bed was comfortable,
Business response:
Dear Tom, Thank you for staying with us and sharing your review. We appreciate your kind words about our staff and their helpfulness. However, we're sorry to learn that some aspects of your stay did not meet your expectations. Your feedback regarding breakfast and the condition of the room is valuable to us, and we will use it to improve our services. Despite these issues, we're glad to know that you found the bed comfortable. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoy... read more
Purely functional no frills I can say I had reasonable expectations for this hotel. Purely functional and no frills.
Business response:
Dear Nick, Thank you for taking the time to evaluate your stay. We are glad your overall experience was pleasant; however, we apologize for not meeting all of your expectations. We appreciate your taking the time to share these valuable comments, and we hope to accommodate you again in the future.Sincerely,Hotel Management
I wish my hotel room was already stocked with shampoo/ conditioner. I went to front desk around 6:15 am but nobody there. I went back to my room to use the room phone, but it does not work. I had to use my cellphone to reach the front desk.
The manager Howie is wonderful and the assistant manager DSean is also very wonderful and the staff is amazing I will always recommend people to come here to this site...I'm very happy that I came here to this site...this site is the best number 1 to me
Business response:
Dear Deeatta, Thank you for your heartwarming words and wonderful review. We are glad to read your kind comments about Howie and DSean. We are lucky to have them on our team, and we look forward to your next stay at Extended Stay America. Thank you again!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa
How is Extended Stay America - San Diego - Sorrento Mesa rated?
Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,542 reviews.
When is Extended Stay America - San Diego - Sorrento Mesa open?
Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.