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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It would be nice to have recycle bins in the room for convenience. Recycled bin should be placed near the outer area. The outdoor trash reciprocal was overflowing.
Friendly staff! Nice room and convenient location for our event
Business response:
Yvette, thank you for choosing Extended Stay America, and for taking the time to post a review! We are glad you were pleased with our well-kept accommodations and that our location worked well for you. We are also delighted to learn that you enjoyed the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again. Sincerely, Hotel Management
Very clean and very pleasant
highly recommend The staff is fantastic, and the hotel feels like a home away from home for regular work trips to the area.
Business response:
Kevin, thank you for sharing your experience and recognizing our staff for providing you with excellent service time and time again. Our mission is to provide relaxing, clean, and quiet accommodations while serving all of our guests' needs with a "can do" attitude. Thank you for making Extended Stay America your home away from home. We hope to welcome you back again soon. Sincerely, Hotel Management
Good safe place to stay for a few nights. We had a room on the second floor and had someone above us that will make noise until late at night and very early in the morning
Although I paid and booked a room ahead of time, when I checked in they stated that they “ran out of the rooms I booked” and I would have to pick another room and pay the difference. Such an inconvenience! The staff seems to be more interested on being on their phone and talking while customers wait to be checked in/out. Last time I come here
Business response:
Ashlie, thank you for sharing a review of your stay. We are sorry for the negative experience you had at the time of check-in and for not being able to provide you with the room you reserved. We regret the inconvenience this caused and are grateful for your patience. We assure you this was not deliberate and will ensure no future guest experiences the same. We look forward to having another opportunity of hosting you at our hotel and provide you with a much better impression. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 3.7 star rating with 2,083 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.