This profile has been claimed by the business owner or representative.
Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very friendly and professional
Business response:
Thank you for your comments regarding your stay at Extended Stay America. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thanks again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room was spacious. Comfortable and quiet. Good location. Easy access to highway and shops. However, I was surprised with the 11.00 parking fee. Overall good experience
Business response:
Erica, thank you for choosing to stay with us. We are thrilled that you loved our terrific location as well as our hotel and accommodations. However, we regret the disappointment you had with our parking charges. Thank you once more for staying at Extended Stay America. We hope you will visit us again! Sincerely, Hotel Management
Well it was fine, smelled bad though in a few places especially the bathroom and it was extremely hot outside of the room... It also had a lot of broken stuff in it, such as our door handle. The staff was really nice. They charged for parking, but I didn’t see that listed anywhere on the site so it was an unpleasant surprise. It’s pet friendly though and it wasn’t too expensive. It was nice to have a full sized fridge and kitchen! Over all it could have been way worse but was just fine.
Business response:
Thank you for posting a review of your stay. We are pleased to know you appreciated our associates and liked our well-equipped kitchen. However, we are sorry for the problems you encountered in your room. We have shared your feedback with our housekeeping as well as with our maintenance team to be more diligent in their work. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
paid parking, they say breakfast included, but it was only coffee and limited quantity of small muffins
Business response:
We are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely, Hotel Management
Good place Buena estancia. El estacionamiento lo cobran aparte. Lugar tranquilo y central
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 4.4 star rating with 1,355 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.