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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was relaxing. Bed could of been bigger but otherwise it was great.
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review as it will help us to improve our future guest experiences. We hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Kim, thank you for staying at Extended Stay America and for giving us the outstanding rating! It was a pleasure to see we met all of your expectations and you had an absolutely fantastic experience! We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, Hotel Management
Good deal for the price The downside to our stay was when we arrived to the hotel the man at the front desk was not very friendly. He seemed annoyed at our requests and acted the same when another guest needed some extra bedding. We stayed 2 nights and housekeeping didn't not stop in to change towels or tidy up. Other than that the stay was pleasant, faculty was clean and room was nice.
Business response:
Thank you for selecting Extended Stay America. We are pleased you had an overall nice stay and liked our affordable rates. However, we are sorry to know you were not pleased with the service provided by one of our front desk associates. We take these comments very seriously and use them for learning and training purposes with our staff. Our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, and we are happy to offer this service to you at a minimal fee. Towels are avail... read more
Business response:
Thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
My second home It is always amazing and I loved it.
Business response:
Colette, thank you for staying at Extended Stay America and for giving us the outstanding rating! It was a pleasure to see we met all of your expectations and you had an absolutely fantastic experience! We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, Hotel Management
2 notti. Camera abbastanza spaziosa, pulita, e con frigo e angolo cottura. Schiamazzi notturni che hanno tenuto sveglio mezzo hotel. Nonostante le lamentele nessuno è intervenuto: abbiamo pensato se avessimo dovuto chiamare la polizia. Per il resto struttura ok, salvo il frigo rumoroso (anche lui...).
Business response:
Paolo, thank you for your candid feedback. it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Business response:
Martin, thank you for staying at Extended Stay America. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Why is it $225 Room was very dry. Woke up not feeling well. Curtains had no privacy sheets and window was unlocked (1st level) good thing I checked. No cups in bathroom or bottles water.
Business response:
It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Good place, friendly staff, and clean room. it was a good experience the two days, i recommend this place.
Business response:
Jimmy, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for recommending us to future guests. We look forward to hosting you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 4.4 star rating with 1,355 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.