This profile has been claimed by the business owner or representative.
Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
More professional I had to ask the front desk for body lotion since there was any in the room and she gave me from the drawer because they want the cost down and for breakfast to go I had to ask for a muffin or a cookie for my coffee and she had to get it from the drawer because they are afraid if they put them out someone might take more than one. This type of service was very unprofessional and unpleasant. Also I whisked the room was bigger for the price we paid
Business response:
Nazzi, thank you for the feedback about your stay at our hotel. We are sorry to know there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with staff to improve our guest experience. We appreciate your comments as they will only help us improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Thank you! Sincerely, Hotel Management
Last minute stay Quiet rooms, quick access to freeway
Business response:
Patrick, thanks so much for the awesome review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Near the 101 highway. Good price for the room i had, studio.
Business response:
Thanks for staying at Extended Stay America and for giving our hotel a great review. We are delighted you highlighting how much you enjoyed the great value we offer and that our location was convenient for your needs. Thanks again for allowing us to be of service, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for the wonderful rating! We are glad you had a great experience and we appreciate you being our guest at Extended Stay America. The next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management
Pretty good price, nice staff, included free coffee
Business response:
Thank you for making Extended Stay America a part of your travel plans. We are thrilled to know you had a fabulous stay and that you loved our service and facilities at a great value. Reviews such as yours mean a lot, and we look forward to welcoming you back. Sincerely, Hotel Management
A good bargain I had a pleasant stay here comparable to more pricey hotels.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know our location was convenient for your needs and that you found us to be of a good value in the area. We appreciate your observation and look forward to serving you again soon! Sincerely, Hotel Management
It was relaxing. Bed could of been bigger but otherwise it was great.
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review as it will help us to improve our future guest experiences. We hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Kim, thank you for staying at Extended Stay America and for giving us the outstanding rating! It was a pleasure to see we met all of your expectations and you had an absolutely fantastic experience! We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, Hotel Management
Good deal for the price The downside to our stay was when we arrived to the hotel the man at the front desk was not very friendly. He seemed annoyed at our requests and acted the same when another guest needed some extra bedding. We stayed 2 nights and housekeeping didn't not stop in to change towels or tidy up. Other than that the stay was pleasant, faculty was clean and room was nice.
Business response:
Thank you for selecting Extended Stay America. We are pleased you had an overall nice stay and liked our affordable rates. However, we are sorry to know you were not pleased with the service provided by one of our front desk associates. We take these comments very seriously and use them for learning and training purposes with our staff. Our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, and we are happy to offer this service to you at a minimal fee. Towels are avail... read more
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 3.7 star rating with 2,084 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.