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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
My second home It is always amazing and I loved it.
Business response:
Colette, thank you for staying at Extended Stay America and for giving us the outstanding rating! It was a pleasure to see we met all of your expectations and you had an absolutely fantastic experience! We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, Hotel Management
2 notti. Camera abbastanza spaziosa, pulita, e con frigo e angolo cottura. Schiamazzi notturni che hanno tenuto sveglio mezzo hotel. Nonostante le lamentele nessuno è intervenuto: abbiamo pensato se avessimo dovuto chiamare la polizia. Per il resto struttura ok, salvo il frigo rumoroso (anche lui...).
Business response:
Paolo, thank you for your candid feedback. it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Business response:
Martin, thank you for staying at Extended Stay America. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Why is it $225 Room was very dry. Woke up not feeling well. Curtains had no privacy sheets and window was unlocked (1st level) good thing I checked. No cups in bathroom or bottles water.
Business response:
It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Good place, friendly staff, and clean room. it was a good experience the two days, i recommend this place.
Business response:
Jimmy, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for recommending us to future guests. We look forward to hosting you again soon. Sincerely, General Manager
Quiet and convenient. The only complaint is they should have cups and a coffee maker in the rooms.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and had a nice time with us. Please note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Amazing Staff Very friendly staff and world class customer service. Great bang for your buck. I will definitely stay here again next time I'm in San Francisco.
Business response:
Thanks for the awesome feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Great Stay We came to town for a surprise birthday party and wanted to find something close by. It is in a quiet, corporate location but not too far of a drive from stores and restaurants. We checked in at a busy time of day. Amal at the front desk greeted us and offered to let us sit down and have coffee while we waited. Once it was our turn the process was quick. Our room was clean and pretty spacious. We liked having the extra space with the kitchenette to spread out. Although we were there only 2 nights, it was a quiet... read more
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know all went great during your visit and that you were impressed with the top-notch service provided by Amal. I will surely share your praises with him. It was good to have you here, and we hope to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 3.7 star rating with 2,084 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.