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Extended Stay America - San Francisco - San Carlos
- Hotels
- San Carlos, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3 Circle Star Way, San Carlos, CA, 94070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Charlene, thank you for your fantastic rating. We're pleased you stayed at Extended Stay America - San Francisco - San Carlos and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Had a wonderful stay here! I had a great stay at this hotel very friendly people and pearl was the best!
Business response:
Coquiese, thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went great during your stay and that pearl made for a memorable experience. I will share your compliments. Reviews such as yours mean a lot! We look forward to welcoming you back to Extended Stay America - San Francisco - San Carlos. Sincerely, General Manager
Bay Area visit Great location, brand new, clean, and comfortable. I will stay here again!
Business response:
Jim, thank you for taking the time to provide feedback about your stay at Extended Stay America - San Francisco - San Carlos. We are glad to read you had a comfortable visit and that our location was perfect for your needs. Thanks for allowing us to be of service. We look forward to your next visit. Sincerely, General Manager
Breakfast Please change your "breakfast" to coffee and muffins. My kids and I expected a breakfast, and when we got there the employee opened a drawer and gave us a muffin and said "coffee over there, and pointed to a pot of coffee on a table." The employees also do not speak well English. Washer and dryer was way over priced! No ice cubes, no complementary soap, lotions or anything. I will never come again.
Business response:
Josie, thank you for being our guest. We sincerely apologize for your disappointing stay and regret that our grab-and-go breakfast was not to your liking. We will make note of your feedback as we plan any changes to this. We have full-size refrigerator/freezer which includes ice trays for your convenience, so we do not have ice machines on our property. Toiletries are also available at the front desk and are complimentary. We are sorry if our staff didn't communicate this to you at check-in. It was good to have you here, and... read more
Awesome!!!
Business response:
David, thank you for being our guest at Extended Stay America - San Francisco - San Carlos. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for your business, and we look forward to your next visit. Sincerely, General Manager
can't wait to stay there again
Business response:
Peter, thank you for staying at Extended Stay America San Francisco - San Carlos and for the amazing comments. Our goal is to provide an excellent experience to all our guests, so we are glad you enjoyed your time with us. We appreciate your business and look forward to seeing you soon. Sincerely, General Manager
the room did not provide the advertised pots, pans, dishes or utensils
Business response:
Karlee, thank you for choosing to stay at our hotel. We are pleased to know you enjoyed your overall visit with us. We apologize for any miscommunication regarding our in-suite amenities. Kitchenware for your suite is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to yoursuite. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. Thanks again, we hope to welcome you back soon! Sincerely, General Manager
Nice and Friendly. The front desk staff was very accommodating.
Business response:
Jim, our entire team here at Extended Stay America - San Francisco - San Carlos would like to thank you for the positive comments about our hotel. We make every effort to provide the level of service you expect and deserve, so it is nice to know when our efforts are recognized. We hope to welcome you back the next time you travel to the area. Sincerely, General Manager
Definitely Worth Staying At Clean, comfortable and friendly staff.
Business response:
Merced, it was a pleasure having you as our guest at Extended Stay America - San Francisco - San Carlos. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thanks again for your gracious comments, and we look forward to welcoming you back soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - San Francisco - San Carlos
How is Extended Stay America - San Francisco - San Carlos rated?
Extended Stay America - San Francisco - San Carlos has a 4.4 star rating with 1,391 reviews.
When is Extended Stay America - San Francisco - San Carlos open?
Extended Stay America - San Francisco - San Carlos is open now. It will close tomorrow at 12:00 a.m.