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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
None
Business response:
Dear Kawada,Thank you for sharing your feedback. We are sorry to see that your stay did not meet your expectations, and we would appreciate any additional details you can provide to help us understand where we can improve. Our goal is to ensure every guest has a positive experience, and your input is invaluable in helping us make necessary improvements. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
Lacking a little bit on room cleanliness but over all would stay there again.
Business response:
Dear Emmanuel,Thank you for sharing your feedback. While we are pleased to hear you would consider staying with us again, we regret that the cleanliness of your room did not meet expectations. Your comments have been shared with our housekeeping team to ensure improvements are made. We truly value your input and look forward to providing you with a better experience in the future.Sincerely,Hotel Management
Staffs are very friendly, very good customer service, place is quiet and safe and shops are close. Parking are easy and accessible.
Business response:
Dear Mele,Thank you for your kind review! We are delighted to hear you enjoyed the friendly service and convenience during your stay at Extended Stay America. Providing a quiet and safe environment is our priority, and we are glad we met your expectations. We look forward to welcoming you again!Sincerely,Hotel Management
All was excellent
The service was great. Place was very clean. Private. Quiet. The space was perfect for a staycation as my house was being worked on. No housekeeping and upon request. Surprisingly good coffee in the morning. The amenities were wonderful. Dishes, soaps, towels. The bed however was on a platform so not too comfortable. It was stiff, but I got used to it. The blackout curtains were wondeful! Overall, money well spent. Great for short term travel.
Hernosa
Business response:
Dear Luisanny, We are happy you had such a lovely stay at Extended Stay America! Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 3.7 star rating with 2,082 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.