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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Extended Stay America Hotel San Francisco - San Mateo - SFO is located at 1830 Gateway Dr, Foster City, CA. This location is in the Marina Lagoon neighborhood. This business specializes in Hotels & Motels.
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I think you get what you pay for. It is a cheap motel next to the highway. Big, clean rooms and friendly staff.
Business response:
Dear Emelie, Thank you for being our guest. Providing clean and fresh accommodation has always been our motive. It is great to know you had a pleasant time and enjoyed your clean room with a friendly staff. Please come back, and we will be happy to serve you again at the location near the highway.Sincerely,Hotel Management
i love it
It had creepy vibes, I didn’t like the room lighting they only have lamps, You also have to ask for everything if u need to cook, or extra soap etc
Business response:
Dear Verenise, Thank you for sharing your thoughts. We’re sorry to hear that the room’s ambiance and lighting did not meet your expectations. We also regret that you found it inconvenient to request additional items for cooking and toiletries. Your feedback is important, and we will use it to make improvements. We hope to provide you with a more comfortable and accommodating experience on your next visit. Sincerely,Hotel Management
Convenience!
Business response:
Dear Michael, Thank you for your feedback! We’re pleased to hear that you found our location convenient. We strive to offer easy access and a comfortable stay for all our guests. Your satisfaction is important to us, and we’re glad that our location met your needs. We look forward to welcoming you back and providing another excellent experience. Sincerely,Hotel Management
Everything is just great
Room is great, but the morning was weird. The room was clean and bed is comfortable enough. At check in at 3pm my room wasn't ready but the gentleman at the desk found another room for me. There was construction on site which was unsightly but didn't affect my stay. The issue I had was the next morning. Check out is at 11, I had stayed up really late because I was in town to visit a friend and planned to sleep as long as possible. The phone starts ringing. I don't answer because I'm trying to sleep. I get up, start getting m... read more
Business response:
Dear Tiara, Thank you for sharing your experience. We’re glad to hear you found the room clean and the bed comfortable. We apologize for the inconvenience you faced with the early morning check-out inquiry. We understand how important privacy and a relaxed departure are, and we’re addressing this with our team to ensure it doesn't happen again. We appreciate your loyalty and hope to provide a more seamless experience during your next stay at Extended Stay America.Sincerely,Hotel Management
Pretty basic. It met our needs, though the "grab-and-go" breakfast was meager and non-nutritious. Initially our request for a first-floor room (due to mobility limitations) was not honored, but the manager changed that when we asked for it.
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear that your needs were met and that our manager was able to accommodate your request for a first-floor room. However, we apologize for any initial inconvenience and for not meeting your expectations with our grab-and-go breakfast. We’ll take your comments into consideration as we work to improve our offerings. We appreciate your input and hope to provide a better experience on your next stay at Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 4.3 star rating with 1,287 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.