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Extended Stay America - San Francisco - San Mateo - SFO
- Hotels
- San Mateo, CA
About this business
Location details
1830 Gateway Dr., San Mateo, CA, 94404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I haven’t stayed in an extended stay property before and thought since it advertised a relatively full kitchen it would also have pans for cooking and plates/ flatware for eating, but there was nothing. Won’t use again!
Business response:
Dear Patricia, Thank you for reviewing your stay. We’re sorry to hear that the in-room setup did not meet your expectations. Items such as cooking utensils and dinnerware are available at the front desk and can be provided upon request. We understand how the absence of these essentials may have impacted your overall impression, and we appreciate you taking the time to share your experience. Your feedback is valuable and will be shared with our team to help ensure more transparent communication moving forward. We hope you wil... read more
Well appointed rooms, courteous and helpful staff, clean environment, proximity to shopping ares (Target, Costco, Marshal’s) and eating joints (Chipotle), free parking. Highly recommend.
Business response:
Dear Jitendra, We are delighted to hear you enjoyed your stay and appreciated the thoughtful touches throughout the property! It is wonderful that our team could assist you and that the convenient location added to your experience. Thank you for your kind recommendation—Extended Stay America truly values guests like you, and we look forward to welcoming you back whenever your travels bring you this way again! Sincerely, Hotel Management
Clean, safe, and easy central location.
Great location and decent amenities.
Business response:
Dear Guest, We are delighted to hear that you enjoyed your stay and found everything you needed for a smooth experience. It is always great to know when our guests leave feeling satisfied. Thank you for choosing Extended Stay America—we genuinely appreciate your feedback and look forward to welcoming you back the next time you're in town! Sincerely, Hotel Management
安静购物方便
Check in lady was very nice and helpful!
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for your fantastic review. We take pride in offering outstanding service to all our guests, and we are glad to know you had a positive check-in experience and that we exceeded your expectations. We appreciate all of your feedback and look forward to your next visit. See you! Sincerely, Hotel Management
My stay was great. Room was clean area is safe and quiet. Some shopping and food near by overall was a pleasant stay.
Frequently asked questions about Extended Stay America - San Francisco - San Mateo - SFO
How is Extended Stay America - San Francisco - San Mateo - SFO rated?
Extended Stay America - San Francisco - San Mateo - SFO has a 3.7 star rating with 2,082 reviews.
When is Extended Stay America - San Francisco - San Mateo - SFO open?
Extended Stay America - San Francisco - San Mateo - SFO is open now. It will close tomorrow at 12:00 a.m.