This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
1560 N. 1st St., San Jose, CA, 95112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Very clean and nice staff. Easy check in and check out
Business response:
Thank you for staying with us and taking the time to write a review. It is great to read that you were impressed with our well-kept property and courteous associates. We look forward to your next stay with us at Extended Stay America. Sincerely, Hotel Management
Absolutely loved everything about this place from the helpful friendly staff to the extra clean room and amenities l
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Good stay overall tho not much to complain Shower water was not even hot just warm..
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a comfortable stay and liked most aspects of our hotel. Also, we have alerted our maintenance team about the shower, and they will check the water temperature. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
I like that it has a kitchen i dont like there AC its noisy and bath tub its not draining well
Business response:
Michael, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked the kitchenette in your room. However, we are sorry for the issue you experienced in your room. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
They could maybe be more clear about not having your cellphone near the key card because it will disable the key and won't work. It happened to me and apparently couldn't have the cellphone touching near the key card. I did not know that and thought maybe they should make that clear to guests. I'm sure not everyone knows that. Besides that it's been good service.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the inconvenience you mentioned. We have taken a note of your valuable feedback and look forward to seeing you again soon. Sincerely, Hotel Management
The manager and staff are excellent! They are always on site making sure you are happy. Cleanliness is a top priority. Great value for the money. Safe, secure and comfortable. Can’t recommend it more highly!
Business response:
Thank you for the glowing review of Extended Stay America and for recommending us to future travelers. We appreciate your kind words and compliments regarding your stay. We strive to make our guests' travel needs as easy as possible during their visit, and we are happy we could assist you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
値段相応 まあ、こんなものかとも思います。値段相応です。 朝食は”気持ち”程度です。
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us and were happy with our affordable rates, we are sorry we missed meeting some of your expectations. Your feedback will help us to improve our service going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Everything was great ! Rooms clean great customer services at front desk friendly people too
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,360 reviews.
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.