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Extended Stay America - San Jose - Downtown

4.2
  • Hotels
  • San Jose, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1560 N. 1st St., San Jose, CA, 95112, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,360 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Very clean and nice staff. Easy check in and check out 

Business response:

Thank you for staying with us and taking the time to write a review. It is great to read that you were impressed with our well-kept property and courteous associates. We look forward to your next stay with us at Extended Stay America. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Absolutely loved everything about this place from the helpful friendly staff to the extra clean room and amenities l 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, Hotel Management 

JUN's profile image
6 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Efrain's profile image
Efrain 
6 years ago

Good stay overall tho not much to complain Shower water was not even hot just warm.. 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a comfortable stay and liked most aspects of our hotel. Also, we have alerted our maintenance team about the shower, and they will check the water temperature. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

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michael 
6 years ago

I like that it has a kitchen i dont like there AC its noisy and bath tub its not draining well 

Business response:

Michael, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked the kitchenette in your room. However, we are sorry for the issue you experienced in your room. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

They could maybe be more clear about not having your cellphone near the key card because it will disable the key and won't work. It happened to me and apparently couldn't have the cellphone touching near the key card. I did not know that and thought maybe they should make that clear to guests. I'm sure not everyone knows that. Besides that it's been good service. 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the inconvenience you mentioned. We have taken a note of your valuable feedback and look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The manager and staff are excellent! They are always on site making sure you are happy. Cleanliness is a top priority. Great value for the money. Safe, secure and comfortable. Can’t recommend it more highly! 

Business response:

Thank you for the glowing review of Extended Stay America and for recommending us to future travelers. We appreciate your kind words and compliments regarding your stay. We strive to make our guests' travel needs as easy as possible during their visit, and we are happy we could assist you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

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Anonymous 
6 years ago

値段相応 まあ、こんなものかとも思います。値段相応です。 朝食は”気持ち”程度です。 

Business response:

Thank you for being our guest. Although overall you had a pleasant stay with us and were happy with our affordable rates, we are sorry we missed meeting some of your expectations. Your feedback will help us to improve our service going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Everything was great ! Rooms clean great customer services at front desk friendly people too 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Jose - Downtown

How is Extended Stay America - San Jose - Downtown rated?

Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,360 reviews. 

When is Extended Stay America - San Jose - Downtown open?

Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.