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Extended Stay America - San Jose - Downtown
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1560 N. 1st St., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Odd place and they were strange to us about leaving in the morning, even though it was well past check out
Business response:
Samuel, we are sorry for the unpleasant stay you had with us and that you did not experience the best from our associates. Your feedback will be used as a training tool to improve our service going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
My stay at extended stay was amazing and I will recommended to anybody looking for aplace to lay there heads or for a business trip in vacations the people are nice the rooms are clean and they are understandable thanks extended stay and im really really sorry about my room being a lil messy after we left I was in a rush to go to work and my girl had to get the kids back but thanks for everything
Business response:
Casie, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Your recommendation is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management
Friendly staff and clean room, safe parking place with gate.
Business response:
Thank you for the glowing review of Extended Stay America. We're glad to know you were impressed with the service provided by our staff and that you liked our parking facility. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
When i'm looking for a room in san jose i find myself constantly booking with extended stay downtown, clean and modern room with a stove, microwave and refrigerator everything you could need for such a great price. Not only that but you get the kindest welcoming when checking in. Will be booking this holiday weekend!
Business response:
Bria, thank you for taking the time to review your stay with us. We're delighted to know you loved your well-equipped room and that found us to be a great value. It was a pleasure to have you as our guest, and we look forward to welcoming back again soon. Sincerely, Hotel Management
It was awesome It was good had a good night sleep
Business response:
Juan, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Floor in room dirty. Carpet in halls often filthy. All around rather dingy. But staff was all very polite and helpful. I would stay again.
Business response:
Thank you for posting a review of your stay. We're glad to know you were impressed with the service provided by our staff, but we're sorry for the cleanliness issues you encountered while you were here. Please be assured that we have shared your feedback with our housekeeping team and are working with them to make sure what you experienced does not happen again. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Really cheap The bedding is awful. I did appreciate having a room and tv on short notice at a low price. Room has no water or coffee so it would have been nice to get a suggestion to buy some in advance.
Business response:
Robin, thank you for sharing your experience with us. It is good to know you liked our affordable rates, but we are sorry for not meeting all your expectations with your room. We truly value your feedback and hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Visited for Monday Night Football. If you are looking for a bed and a place to shower this hotel is fine. More of an apartment like feel. Not much in the area to do. Light rail stop right in front of the hotel which was very convenient to get to the game. If I was looking for a basic hotel room in this area again i would stay here.
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We value your feedback as it will help us improve our service and facilities moving forward. We appreciate your review and we look forward to seeing you again next time! Sincerely, Hotel Management
Business response:
Jeffrey, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Downtown
How is Extended Stay America - San Jose - Downtown rated?
Extended Stay America - San Jose - Downtown has a 4.2 star rating with 1,340 reviews.
When is Extended Stay America - San Jose - Downtown open?
Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.