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Extended Stay America - San Jose - Downtown

3.2
  • Hotels
  • San Jose, CA

About this business

HospitalityHotels

Location details

1560 N. 1st St., San Jose, CA, 95112, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.22,345 reviews
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william's profile image
william 
7 years ago

Visited for Monday Night Football. If you are looking for a bed and a place to shower this hotel is fine. More of an apartment like feel. Not much in the area to do. Light rail stop right in front of the hotel which was very convenient to get to the game. If I was looking for a basic hotel room in this area again i would stay here. 

Business response:

Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We value your feedback as it will help us improve our service and facilities moving forward. We appreciate your review and we look forward to seeing you again next time! Sincerely, Hotel Management 

Jeffrey's profile image
Jeffrey 
7 years ago

Business response:

Jeffrey, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

We are thrilled to receive your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to serving you again at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management 

Dwayne's profile image
Dwayne 
7 years ago

Great location from airport, Levi stadium, and public transportation. Good value for the price. 

Business response:

Dwayne, thank you for being our guest. We are delighted to know our convenient location was the highlight of your great stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Ryan's profile image
Ryan 
7 years ago

Business response:

Thank you for your nice rating and letting us know that your stay at Extended Stay America. Was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Jonathan's profile image
Jonathan 
7 years ago

It serves its purpose. Nothing fancy tho... When first arriving, main entrance is at the back of the hotel behind a locked gate. There is no real indication of where to go. I needed to call them after walking around the block of the hotel to find out where to go. Water pressure in the shower was pretty depressing. 

Business response:

Jonathan, thank you for choosing us. Please accept our apologies for issues you had at the time of arrival and pluming issue. Your valuable comments will be shared with our team to prevent future mistakes. We have alerted our maintenance team about the shower, and they will check the water temperature. We hope you will stay with us again so we can provide the service you deserve. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Jose - Downtown

How is Extended Stay America - San Jose - Downtown rated?

Extended Stay America - San Jose - Downtown has a 3.2 star rating with 2,345 reviews. 

When is Extended Stay America - San Jose - Downtown open?

Extended Stay America - San Jose - Downtown is open now. It will close tomorrow at 12:00 a.m.