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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Well the card key was messed up all the time had to change it and it comes with a full kitchen accessories should in the room instead of the customer going to go ask for everything at the front desk and room wasn’t clean. The next day so I was expecting clean towels ect ect
Business response:
Dear Elena,We sincerely apologize for the challenges you encountered during your stay. We understand how frustrating it must have been to have issues with your key card repeatedly, and we regret that the room wasn’t cleaned to your expectations the following day. Additionally, we realize that requesting kitchen accessories at the front desk was an inconvenience, and we’ll work to make this process more seamless. Your feedback is valuable, and we’ll address these concerns with our team to ensure improvements in these areas. W... read more
Not as clean as it could be but nothing terrible.
Business response:
Dear Adam,We apologize if the cleanliness didn’t fully meet your expectations. Our goal is always to provide a spotless environment for our guests, and we will address this with our team to ensure a higher standard moving forward. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,116 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.