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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff amazing
It was very nice and clean
Business response:
Dear Guest, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. It was our pleasure hosting you here at Extended Stay America, and we can't wait to welcome you back for another fantastic stay. Sincerely, Hotel Management
Is the second time I stay there the lobby clerk was so nice.
Everything was great
Business response:
Dear Guest, Thank you for being our guest and for your excellent feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing our efforts. We hope you will visit us again the next time you are in this area. Sincerely, Hotel Management
Staff room and check in were easy and comfortable
Todo muy Limpio y él personal muy amable volveria a hospedarme aquí
Business response:
Dear Guest, We’re thrilled to know you enjoyed your visit and felt well cared for by our team. Providing a welcoming environment and maintaining spotless accommodations are top priorities at Extended Stay America. It’s wonderful to hear you plan to return, and we look forward to offering the same warm hospitality on your next stay. Sincerely, Hotel Management
It was a nice stay but not the cleanistplace gunky wall's floor was dirty they do clean every two weeks unless you pay a fee to get cleaming fone before that
Business response:
Dear Guest, Thank you for taking the time to share your experience during your recent stay. We’re pleased to know you enjoyed your visit, although we regret that the room’s cleanliness did not fully meet expectations. Our housekeeping service is scheduled biweekly, with additional services available upon request for a fee. Your feedback has been shared with our team as we continue working to provide a clean, comfortable environment for all guests. We look forward to welcoming you back for an even better stay. Sincerely, Hote... read more
Staff was very friendly
El cuarto me tiene inconforme el sofá cama está muy gastado y muy sucio. La cama el colchón viejito se le hace un oyó, la cocina la estufa la parrilla grande calienta lento estando en lo máximo, la campana de la estufa no funciona la luz. Hace 2 semanas mi carro amaneció bandalisado de la parte frontal le quebraron la parrilla donde está el logo de la marca del carro. Estaba estacionado en la parte de atrás del estacionamiento ahora me ciento insegura
Business response:
Dear Jovita, We sincerely apologize for the condition of the room and the maintenance issues you encountered, including the sofa bed, mattress, and stove. Your comments have been shared with our maintenance and housekeeping teams to ensure prompt attention and improvement. We’re also truly sorry to hear about the vandalism incident in our parking area and understand your concern. Please know that guest safety is our top priority, and we will review security measures immediately. We appreciate your patience and understanding,... read more
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 3.2 star rating with 2,153 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.