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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Run down property, not well kept. Corridors were not clean. Staff responded well to my requests for a pillow and for a plate and silverware to eat in the room.
Business response:
Dear Daniel,Thank you for sharing your experience with us. We're glad to hear our team was responsive to your requests, as we always strive to provide attentive service. Your feedback is invaluable, and we're continuously working to improve our property. We hope you'll consider giving us another opportunity in the future to provide a better experience.Sincerely, Hotel Management
Front desk service is not the best, we had to wait long times for someone to assist us. Breakfast was only coffee and snack bars and packet muffins.
Business response:
Dear Irene,Thank you for your review. We’re glad you enjoyed your overall stay with us. However, we apologize for the breakfast options and the front desk experience not meeting your expectations. Your feedback is important, and we've shared your comments with our team to improve our services. We're grateful for your patience and for choosing our hotel. We hope to have the pleasure of welcoming you back for an even better experience in the future. Safe travels!Sincerely, Hotel Management
Very disappointed on how dirty all the floors were.
Business response:
Dear Julie,Thank you for your recent stay and for taking the time to post your review online. We always appreciate hearing from our guests. We apologize for anything other than a spotless guest suite and the housekeeping service issues you experienced. This does not meet our standards, and we want to thank you for bringing this to our attention. Our goal is to match our great location with exceptional customer care, and we will continue to work hard to do just that.We hope you will stay with us again when your travels bring ... read more
Had a kitchen
Business response:
Dear Mariana, Thank you for your feedback! We’re glad you appreciated having a kitchen in your room. We hope it added convenience to your stay and made your experience more comfortable. We look forward to welcoming you back and providing an even better stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 4.2 star rating with 1,121 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.