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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff is very supportive and friendly, thabk you for your service!
Awesome
The staff are very friendly and helpful!
Business response:
Dear Guest, Thank you for writing such a kind review about your time at Extended Stay America. We’re delighted that our team made such a positive impression with their friendliness and helpfulness. We take great pride in providing attentive and welcoming service, and it’s wonderful to know that it contributed to your enjoyable stay. Thank you for recognizing our staff’s efforts, and we look forward to welcoming you back soon for another great experience. Sincerely, Hotel Management
It needs a make over
Business response:
Dear Guest, We're glad you chose to stay with us, and appreciate you sharing your thoughts. We understand your comment about the property needing a makeover, and it's something we're actively working toward. Guest comfort is important to us, and updates are part of our long-term plans. Your input helps guide those improvements, and we value the opportunity to continue earning your trust. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again. Sincerely, Hotel... read more
Great hotel, sucked the elevator and pool was out of service but overall, we enjoyed our stay.
The heat pump is 18 inches from the bed and while it was reasonably quiet, it still woke me up coming on and so I had to turn it off during the night. This facility appears to be fairly old, as the refrigerator was functional, but old and also was somewhat noisy when cooling. 2 of the 3 screens in the windows were missing, so this was a safety concern. However, the staff was friendly and the place was clean. So 4 stars for value. 5 stars if the heat pump wasn't right next to the bed. Nice large room with good layout, overloo... read more
Business response:
Dear Guest, Thank you for taking the time to share your experience. We’re pleased to know that aspects of your stay left a positive impression, and we’re especially grateful for your thoughtful support and understanding. At the same time, we sincerely regret any discomfort caused during your visit and appreciate your comments, which help us identify areas for improvement. We hope to welcome you back for a more seamless and comfortable stay in the future. Sincerely, Hotel Management
Didn't like that the elevator was not working
Business response:
Dear Guest, We apologize for the inconvenience caused by the elevator being out of service during your stay. We understand how important it is for guests to have easy access to their rooms, and we regret any discomfort or difficulty this may have caused. Please know that we are addressing this issue with our maintenance team to restore full functionality as soon as possible. We appreciate your understanding and your feedback. We are committed to providing outstanding service, and we hope you will give us another opportunity ... read more
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 3.3 star rating with 2,195 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.