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Extended Stay America - San Jose - Edenvale - South
- Hotels
- San Jose, CA
About this business
Location details
6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was clean and the staff was really nice. My only complaint was I had to ask for kitchen supplies, i.e. plates silverware, pans, toaster, coffee pot. It was weird…… I had to ask at the front desk for it and carry it all to our room. That was the main reason we chose that hotel was so we could cook our own meals. They should just keep each suite stocked. And there was no dish soap.
Business response:
Dear Guest,We’re glad the room was clean, and our team left a positive impression. However, we understand the inconvenience of requesting and carrying kitchen items to your room, especially when cooking your meals, which was an important part of your stay. To ensure every item is thoroughly sanitized between guests, we keep kitchenware at the front desk and provide it upon request. We realize this can feel unexpected, and we appreciate your feedback, as it helps us improve how we communicate this process. We hope to have the... read more
Really clean
Service great
Business response:
Dear Ronnie,Thank you for including Extended Stay America in your travel plans. We’re pleased that our team provided exceptional service during your stay. Providing a welcoming and seamless experience for every guest is something we take seriously, and it’s wonderful to know we met your expectations. Thank you again for your review. We hope to see you soon.Sincerely,Hotel Management
The room was old but clean. My only complaint is that the curtains were literally falling apart. The staff was very nice.
Business response:
Dear Susan,We're glad you found the room clean, and our team provided a welcoming experience. However, we regret that the condition of the curtains did not meet expectations. Maintaining a well-kept environment is important, and we appreciate you bringing this to our attention. Your comments will be shared with the appropriate team for review. Thank you for your feedback. We hope you will give us another chance to demonstrate the excellent service you should have experienced on this visit.Sincerely,Hotel Management
The friendly staff and cleanliness of the room!
Frequently asked questions about Extended Stay America - San Jose - Edenvale - South
How is Extended Stay America - San Jose - Edenvale - South rated?
Extended Stay America - San Jose - Edenvale - South has a 3.3 star rating with 2,195 reviews.
When is Extended Stay America - San Jose - Edenvale - South open?
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.