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6189 San Ignacio Ave., San Jose, CA, 95119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent hotel, clean & spacious. Only complaint was the bathroom door was hard to close. Everything else was fine. Obviously it’s not a Hilton but for the price it was just right for us. I would stay there again.
Business response:
Dear Guest,Thank you for choosing Extended Stay America. We're happy to hear that you found the hotel clean and spacious and that it met your needs overall. We also appreciate your feedback about the bathroom door, and this is something we'll take a closer look at to improve the guest experience. We understand that every guest has different expectations, and we're glad that the value and comfort we provide worked well for you. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Manag... read more
Nice
Kind staff and the manager is the best
Business response:
Dear Guest,Thank you for the fantastic review of Extended Stay America. It’s always uplifting to know when our team makes a genuine difference in someone’s stay, and we’re glad the service left such a strong impression. Our goal is to create a comfortable environment where every guest feels cared for, and knowing the staff and leadership stood out to you means a lot to us. We hope your time here was enjoyable in every way, and we’d love to welcome you back whenever your travels bring you this way again. Sincerely,Hotel Manag... read more
The ladies at the front desk are very friendly, the building is quiet, Thank you for your service!
Hard working staff
Business response:
Dear Guest,We are pleased to know how much you enjoyed your stay at Extended Stay America. Thank you for recognizing the dedication of our team. It's always uplifting to hear when the staff's efforts are noticed and appreciated. Every member works diligently to provide a welcoming and comfortable environment, and your kind words go a long way in supporting that commitment. We hope to have the pleasure of welcoming you back soon.Sincerely,Hotel Management
Friendly staff doing their best Hotel staff was excellent and I could tell they are doing their best under the circumstances. Most of the amenities listed are “upon request” - even a coffee maker in the room. No sheets for the sofa bed, but kiddo (10 yo) was the one sleeping there so it was fine. I asked for extra pillows and a blanket and the front desk clerk admitted they “weren’t great” but it was the best he had. He was right. All the pillows came in two varieties — flat or lumpy AF. This property used to be one I strong... read more
Business response:
Dear Guest,We appreciate your thoughtful feedback and your recognition of the team’s efforts. It means a great deal to know that our staff left a positive impression despite the limitations you encountered. We understand how important it is for amenities to match expectations, especially when traveling with family. While some items are available by request to maintain cleanliness and quality for all guests, we recognize the frustration this can cause when the options fall short. Your perspective as someone familiar with the ... read more
Extended Stay America - San Jose - Edenvale - South has a 3.3 star rating with 2,195 reviews.
Extended Stay America - San Jose - Edenvale - South is open now. It will close tomorrow at 12:00 a.m.