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Extended Stay America - San Jose - Milpitas - McCarthy Ranch
- Hotels
- Milpitas, CA
About this business
Location details
330 Cyprus Dr, Milpitas, CA, 95035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn't like that the vending machines where in the main lobby and they lock the door at 11pm and your not able to use the room key your givin for the lobby building ...
Business response:
Dear Ronnie, Thank you for staying with us. We are glad you had a great stay but are disappointed knowing we did not meet every expectation. We will address your concerns regarding vending machines and keys with the appropriate individuals to ensure this does not happen again. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
The microwave and fridge are a huge plus =)
We stayed here for 10 days Friday to Sunday next week during which I was out of town for the intervening week. I liked the fact that I could cook my lunch and dinner and avoid eating out -- the equipment is basic but sufficient. I liked the morning breakfasts (again very basic but sufficient). There is a nearby Ranch 99 you can walk to, which also has a bunch of Chinese eateries in the same mall. We also had 2 bookings back to back and I wanted to call out the help from reception in allowing us to be in the same room for con... read more
Business response:
Dear Sujit, Thank you for your feedback on your recent stay. We're happy to hear you enjoyed our amenities, including the in-room kitchen facilities and breakfast options. We strive to provide a home-like experience and are glad we achieved that for you. We're also pleased our reception staff accommodated your room request. Thank you for choosing Extended Stay America, and we look forward to welcoming you back.Sincerely,Hotel Management
Need to improve on cleanness and support staff response.
Business response:
Dear RAJENDRA, Thank you for your recent review of your stay at our hotel. We were sorry to read your comments and would like to start by offering you our apologies for any inconvenience caused to you. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management
Very nice
Frequently asked questions about Extended Stay America - San Jose - Milpitas - McCarthy Ranch
How is Extended Stay America - San Jose - Milpitas - McCarthy Ranch rated?
Extended Stay America - San Jose - Milpitas - McCarthy Ranch has a 4.3 star rating with 1,532 reviews.
When is Extended Stay America - San Jose - Milpitas - McCarthy Ranch open?
Extended Stay America - San Jose - Milpitas - McCarthy Ranch is open now. It will close tomorrow at 12:00 a.m.