Extended Stay America - San Jose - Milpitas - McCarthy Ranch

Business response:

Dear Jackie, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management 

Business response:

Dear Santosh, Thank you for staying with us and leaving your feedback. Our guests' comfort and safety are our top priorities, so we regret falling short of your expectations and apologize for any inconvenience caused. Please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. If you'd like to provide further details or discuss your visit in more depth, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to regai... read more

Business response:

Dear Esau, Thank you for being our frequent guest and reviewing your experience at Extended Stay America. It's so nice to know you are pleased with the parking lots and the location close to many restaurants and that you enjoyed your stay. We work hard to provide high levels of service, and we will share your compliments about your visit. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management