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Extended Stay America - San Jose - Morgan Hill
- Hotels
- Morgan Hill, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
605 Jarvis Dr., Morgan Hill, CA, 95037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was clean and quiet.
Business response:
Dear Janet, Thank you for your generous review. It's wonderful to hear that our efforts to provide a fresh and spotless environment positively impacted your stay. We believe that a clean space contributes to a comfortable and enjoyable experience for our guests. Your feedback is a fantastic encouragement for all of us here at Extended Stay America, and we can't wait to exceed your expectations once more on your next visit.Sincerely,Hotel Management
Staff was great, my room had a weird strong odor which was very unpleasant, it even left my clothes smelling like it. The bed was hard and not comfy. For the price it wasnt so bad just an ok stay
Business response:
Dear Danielle, We appreciate your kind words about our staff and understand your concerns regarding the room's odor and bed comfort. We apologize for any inconvenience you experienced. We will use your feedback to make improvements and ensure a more comfortable stay for our guests in the future. Thank you for sharing your thoughts, and we hope to have the opportunity to host you again.Sincerely,Hotel Management
For a room that has a kitchenette, it was not equipped with anything but a dish towel, no dishes at all, not even cups! Also, nothing but soap in the bathroom although there was shampoo at the check-in counter. Aside from this, room was nice and clean and we received a great room rate through Expedia so all is good.
Unfortunately our room was located in the first floor, and the guests from the room above us was quiet noisy. We called the front desk so they could do something about it and though they were attentive to our request; they noise didn't stop until after midnight and started again around 6 am. I wont stay in this property again. Also, breakfast was a joke.
Business response:
Dear Monserrat, We are truly sorry to hear that your stay at our hotel was disrupted by noise from the room above you. We understand how frustrating and inconvenient this must have been for you, and we apologize for any inconvenience this may have caused. Please know that we take all feedback seriously and will review our policies and procedures to ensure our guests have a comfortable and enjoyable stay. We also regret that you were disappointed with the breakfast we offered. We will address these concerns with our food and ... read more
Frequently asked questions about Extended Stay America - San Jose - Morgan Hill
How is Extended Stay America - San Jose - Morgan Hill rated?
Extended Stay America - San Jose - Morgan Hill has a 4.2 star rating with 1,124 reviews.
When is Extended Stay America - San Jose - Morgan Hill open?
Extended Stay America - San Jose - Morgan Hill is open now. It will close tomorrow at 12:00 a.m.