Extended Stay America - San Jose - Mountain View

Business response:

Dear Mario,Thank you for the wonderful comments regarding your time at Extended Stay America. We're happy that you enjoyed the pleasant environment during your stay. Creating a comfortable and welcoming atmosphere for our guests is very important to us, and we're glad that it made a positive impact on your visit. We appreciate your kind comments. Please come and see us again soon.Sincerely,Hotel Management 

Business response:

Dear Mario, Thank you for taking the time to share your feedback about your time with us. It is nice to know you had a good stay. We will surely share your positive remarks about the service and exceptional hospitality with our team, as they will serve as a great motivator. Please return to enjoy a flawless experience at Extended Stay America. Sincerely,Hotel Management 

Business response:

Dear GEORGE, Thank you for sharing your feedback and for recognizing the value we offer. We are glad you found our property to be a good choice, satisfying all your needs. Our team works hard to provide the best service possible, and we appreciate your understanding and appreciation. We will joyfully share your remarks withthe team. We hope to welcome you again soon at Extended Stay America and exceed your expectations on your next stay!Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for sharing your thoughts. It’s great to hear that you found your room to be serviceable during your stay. We aim to create a comfortable environment for all our guests. If there are specific areas where we can improve your experience, please feel free to share. We appreciate your feedback and look forward to the opportunity to welcome you back in the future.Sincerely,Hotel Management