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Extended Stay America - San Jose - Sunnyvale
- Hotels
- Sunnyvale, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1255 Orleans Dr., Sunnyvale, CA, 94089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not So Clean My son and I were there for a baseball tournament. Location to park was perfect, gentleman at front desk was very nice, but room was not very pleasant. It was comfortable, but unfortunately there was hair here and there (I HATE that!) I saw a strand on the kitchen counter, a lot on a lamp shade??? and obviously some in the tub. With the schedule we had, I didn't have time at all to mention it. Thank God bed appeared clean. I get grossed out thinking that whatever towels or sponges (or whatever) they use to clean... read more
Business response:
Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you and your son will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
The best hotel It was good it was really Comfortable
Business response:
Selene, thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Clean and quiet
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
beware room 217 - You can check out anytime you like, but the gnats will never leave, spotty wifi, smells a bit, fairly rundown. I moved rooms to 377 and it seemed mostly updated... including the smell and lack of gnats.
Business response:
Thank you for being our guest. We are sorry for the issues you had in your first suite. Your feedback will be shared with the appropriate team for review and action. However, we are glad we were able to provide you with another suite and that it was up to your satisfaction. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Sammy at check in was so friendly! She’s awesome. Super helpful and accommodating!!! The best ever!
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted to read that Sammy went a step beyond to make your stay more comfortable. Your compliments will surely be shared with her. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Jose - Sunnyvale
How is Extended Stay America - San Jose - Sunnyvale rated?
Extended Stay America - San Jose - Sunnyvale has a 4.2 star rating with 1,172 reviews.
When is Extended Stay America - San Jose - Sunnyvale open?
Extended Stay America - San Jose - Sunnyvale is open now. It will close tomorrow at 12:00 a.m.