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Extended Stay America - San Rafael - Francisco Blvd. East
- Hotels
- San Rafael, CA
About this business
Location details
1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Although available at the desk, I would have liked to have kitchen items in the room.
Business response:
Dear Guest, Thank you for being our guest at Extended Stay America. We understand your preference for having kitchen items readily available in the room and appreciate you letting us know. Your comment has been noted and will be shared with our team as we continue looking for ways to improve guest convenience and comfort. Sincerely, Hotel Management
Very comfortable place 🙏😘
The staff were the best part of the stay. Very kind and helpful. The rooms were austere, clean, and a little under resourced. Kitchen with no dining utensils. An freezer with no ice trays? I understand these may make things hard to maintain. I just don't understand all the cupboard space without any tools to use.
Business response:
Dear Guest, Thank you for sharing these thoughtful impressions. We are glad your visit included such considerate support from our team, and we truly value your acknowledgment of their kindness. We are pleased that, except for a few issues, you had a pleasant stay overall. While our property is designed for more extended stays, and amenities like kitchenware are available upon request, we understand how frustrating it must have been not to have these readily accessible. Your feedback will be shared with our team for improveme... read more
The room was clean! And the service was great!
No tienen desayuno, solo una barra de café, té y chocolate instantáneo, algunos cupcakes y barritas. Pero por el precio se me hizo muy bien
Business response:
Dear Guest, Thank you for your feedback. It is our commitment to provide our guests with a comfortable experience during their stay, and we are glad that you found our services to be of great value. In addition, our complimentary grab-and-go breakfast is intended to offer a quick and convenient start to the day. We regret that it did not meet expectations and understand the importance of starting the day with satisfying options. Your input will be shared with the team as we explore ways to enhance this part of the guest expe... read more
Quiet and comfortable
Staff was great. Attentive, considerate of our requests. Room was clean but no frills. Breakfast was minimal and should not be advertised as something to look forward to. I will return when needed.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad our team was attentive and considerate, and that you found the room comfortable. Our complimentary breakfast is a grab-and-go style offering a quick and convenient start to the day. We appreciate your input as we seek ways to enhance the guest experience. We look forward to welcoming you back to Extended Stay America whenever your travels bring you here. Sincerely, Hotel Management
All was good
Everything was great
Business response:
Dear Guest, Thank you for staying at Extended Stay America and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Rafael - Francisco Blvd. East
How is Extended Stay America - San Rafael - Francisco Blvd. East rated?
Extended Stay America - San Rafael - Francisco Blvd. East has a 3.3 star rating with 2,287 reviews.
When is Extended Stay America - San Rafael - Francisco Blvd. East open?
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.