This profile has been claimed by the business owner or representative.
Extended Stay America - San Rafael - Francisco Blvd. East
- Hotels
- San Rafael, CA
About this business
Location details
1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the rating!
Brian was amazing and welcoming. Seen he takes alot and is single handedly on his shift. We felt bad for the way he had to rip and run not too mention the way other guest spoke to him and treated him. Peter needs to take a page from Brian's customer service 🙄. Brian went above and on beyond
Business response:
Dear Shanaisha, Thank you for your feedback. We greatly appreciate your recognition of Brian's exceptional service. Ensuring our guests feel valued and well taken care of is a priority for us. We will address your comments regarding Peter's customer service to ensure consistency across our team. Brian's dedication is commendable, and we will ensure he receives recognition for his efforts. Your feedback helps us improve, and we look forward to welcoming you back for another positive experience with our team.Sincerely,Hotel Ma... read more
Essentials plus! The service staff are helpful, professional, personal…. Caring and courteous. It was my first stay with them and it’s become my favorite landing pad while in Marin!
Business response:
Dear Janel, Thank you for your glowing review! We are delighted to hear that our service staff made your first stay memorable and enjoyable. At our hotel, we pride ourselves on providing helpful, professional, and personal service to all our guests. Your kind words about our caring and courteous staff mean a lot to us. We look forward to welcoming you back to Extended Stay America and continuing to exceed your expectations with each visit!Sincerely,Hotel Management
Good
Frequently asked questions about Extended Stay America - San Rafael - Francisco Blvd. East
How is Extended Stay America - San Rafael - Francisco Blvd. East rated?
Extended Stay America - San Rafael - Francisco Blvd. East has a 4.2 star rating with 1,344 reviews.
When is Extended Stay America - San Rafael - Francisco Blvd. East open?
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.