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1775 Francisco Blvd. E., San Rafael, CA, 94901, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Ok stay Nice, clean hotel that was a great location if you're headed to Muir Woods. Beds weren't super comfortable and any essentials you need such as shampoo require a trip to the front desk. Breakfast consisted of coffee tea and hot chocolate. There was nothing to eat at 9:00 a.m.
Business response:
Dear Aubrey, Thank you for your feedback on Extended Stay America. We appreciate your compliments on our clean accommodations and convenient location. Your comments about the beds and breakfast are noted, and we apologize for any inconvenience caused. We strive to improve our services continuously and hope to exceed your expectations on your next visit. It was our pleasure having you as our guest, and we hope we will see you here again!Sincerely,Hotel Management
We had a shorter stay. We liked having the kitchenette, it gave us a place to put our leftovers when we went out to dinner. The room was clean, but the TV was going out and the phone was broken.
Business response:
Dear Danielle, We are glad you enjoyed the kitchenette's convenience and found your room clean. However, we apologize for the issues you encountered with the TV and the phone. Your comfort is important to us, and we will address these concerns promptly to ensure they are resolved for future guests. Your feedback is valuable and helps us improve our services. We hope to welcome you back for a longer stay and provide an even better experience.Sincerely,Hotel Management
Very poor service at the desk. Will not stay here again
Business response:
Dear Balaji, We are sorry about your disappointing experience at the front desk. Providing exceptional service is a top priority, and we apologize for falling short of your expectations. Your feedback is valuable to us, and we will address this issue with our team to ensure improvements are made. We understand your decision not to return, but we hope you will reconsider, as we would love the opportunity to provide you with a much-improved stay in the future. Sincerely,Hotel Management
Extended Stay America - San Rafael - Francisco Blvd. East has a 4.2 star rating with 1,344 reviews.
Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.