Extended Stay America - San Rafael - Francisco Blvd. East's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - San Rafael - Francisco Blvd. East

4.2
  • Hotels
  • San Rafael, CA

About this business

HospitalityHotels

Location details

1775 Francisco Blvd. E., San Rafael, CA, 94901, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,344 reviews
Select a rating
Aubrey's profile image
Aubrey 
a year ago

Ok stay Nice, clean hotel that was a great location if you're headed to Muir Woods. Beds weren't super comfortable and any essentials you need such as shampoo require a trip to the front desk. Breakfast consisted of coffee tea and hot chocolate. There was nothing to eat at 9:00 a.m. 

Business response:

Dear Aubrey, Thank you for your feedback on Extended Stay America. We appreciate your compliments on our clean accommodations and convenient location. Your comments about the beds and breakfast are noted, and we apologize for any inconvenience caused. We strive to improve our services continuously and hope to exceed your expectations on your next visit. It was our pleasure having you as our guest, and we hope we will see you here again!Sincerely,Hotel Management 

MARICRUZ's profile image
MARICRUZ 
a year ago
Cynthia's profile image
Cynthia 
a year ago
Delmarie's profile image
Delmarie 
a year ago
Danielle's profile image
Danielle 
a year ago

We had a shorter stay. We liked having the kitchenette, it gave us a place to put our leftovers when we went out to dinner. The room was clean, but the TV was going out and the phone was broken. 

Business response:

Dear Danielle, We are glad you enjoyed the kitchenette's convenience and found your room clean. However, we apologize for the issues you encountered with the TV and the phone. Your comfort is important to us, and we will address these concerns promptly to ensure they are resolved for future guests. Your feedback is valuable and helps us improve our services. We hope to welcome you back for a longer stay and provide an even better experience.Sincerely,Hotel Management 

NancyLou's profile image
NancyLou 
a year ago
Barbara's profile image
Barbara 
a year ago
Balaji's profile image
Balaji 
a year ago

Very poor service at the desk. Will not stay here again 

Business response:

Dear Balaji, We are sorry about your disappointing experience at the front desk. Providing exceptional service is a top priority, and we apologize for falling short of your expectations. Your feedback is valuable to us, and we will address this issue with our team to ensure improvements are made. We understand your decision not to return, but we hope you will reconsider, as we would love the opportunity to provide you with a much-improved stay in the future. Sincerely,Hotel Management 

Olushola's profile image
Olushola 
a year ago

Frequently asked questions about Extended Stay America - San Rafael - Francisco Blvd. East

How is Extended Stay America - San Rafael - Francisco Blvd. East rated?

Extended Stay America - San Rafael - Francisco Blvd. East has a 4.2 star rating with 1,344 reviews. 

When is Extended Stay America - San Rafael - Francisco Blvd. East open?

Extended Stay America - San Rafael - Francisco Blvd. East is open now. It will close tomorrow at 12:00 a.m.