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Extended Stay America - San Ramon - Bishop Ranch - East
- Hotels
- San Ramon, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for guests of the hotel. Fixed Schedule Monday – Friday to Bishop Ranch 1 & 3 for GE (General Electric), Chevron Corporate and PG&EFree grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Complementary Shuttle Service for... read more
Location details
2100 Camino Ramon, San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
should have been better No amenities. Had to pay for a very short phone call. At night time it was very noisy. Sounded like people stomping in the hall way and on a higher floor. First time I've stayed in an Extended Stay Hotel. Not sure if I will do it again.
Business response:
Linda, thank you for your review. We apologize for the noise issues you encountered and regret the inconvenience it caused. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. Also, we are sorry for your disappointment with the amenities. We value your comments and hope to have another chance to redeem ourselves. Sincerely, Hotel Management
Business response:
Mary, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
All was good. All was very good
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We appreciate your business and look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Robert, we are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Super clean, front desk was very friendly. Not noisy at all, room temp was great. Close to restaurants and shopping. I'd definitely stay here again.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our spotless property, ideal location, as well as our courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
My room was near the lobby and I could hear phone ringing throughout the night. Also, during Covid I entered the lobby and despite the limitation of only 2 people present in the lobby at one time and requiring all guests to wear masks, there were 15 people crowded together, blocking the entrance, no one wearing masks. The staff clearly wasn’t phased by it. I found this very concerning during a global pandemic for a hotel not following cdc guidelines nor asking guests to wear masks in consideration of other guests.
Business response:
Thank you for sharing the details of your experience at our hotel. We regret you observed some of the patrons not adhering to the safety rules and regulations. Moreover, we are sorry if there was minimal concern displayed by our staff members in this regard. Be assured we will be reviewing this with our associates to ensure every protocol is being followed. Thank you for bringing this to our attention, and we hope you will consider choosing Extended Stay America again. Sincerely, Hotel Management
Check in was quick and flawless.
Business response:
Denise, thank you for staying at Extended Stay America and for posting such a generous review. We appreciate the excellent rating and are glad you had a smooth check-in experience. We are very proud of our front desk associates for the great work they do and will share your compliments with them. It was our pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Melinda, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Ramon - Bishop Ranch - East
How is Extended Stay America - San Ramon - Bishop Ranch - East rated?
Extended Stay America - San Ramon - Bishop Ranch - East has a 4.5 star rating with 1,050 reviews.
When is Extended Stay America - San Ramon - Bishop Ranch - East open?
Extended Stay America - San Ramon - Bishop Ranch - East is open now. It will close tomorrow at 12:00 a.m.